Complex Claims Director, International Casualty

AIG Insurance • Atlanta, NY

1d • Onsite

About The Position

AIG is seeking a Complex Claims Director – International Casualty to join their Claims team. This role involves handling complex international casualty claims, specifically bodily injury and property damage claims under Commercial General Liability policies. The position requires handling USA-based claims for non-USA Insureds and foreign claims under Controlled Master Programs issued to large Multinational US insureds. These claims are often venued outside the United States, requiring collaboration with AIG offices or Network Partners in the claim location. The severity of these claims can range from auto accidents with moderate injuries to Multi-District Litigation involving hundreds of plaintiffs, wrongful death or paralysis claims, burn injuries, or property damage claims valued in millions of dollars.

Requirements

• Proven Complex/GL claims handling experience
• Excellent customer service skills in communicating with insureds, brokers, attorneys, and claimants
• Strong analytical, organizational and time management skills
• Excellent oral and written communication skills
• Ability to travel to mediations and/or trials
• Ability to work independently

Nice To Haves

• Foreign language skills

Responsibilities

• Handle claims for bodily injury and property damage under Commercial General Liability policies
• Handle USA based claims for non-USA Insureds
• Handle foreign claims under Controlled Master Programs issued to large Multinational US insureds
• Work with the AIG office or Network Partner in the claim location for foreign claims
• Direct litigation and attend mediations or trials at manager’s discretion
• Assess liability and damages
• Timely and accurately set reserves
• Present the large value cases to senior management
• Conduct Claim Reviews of foreign claims
• Present these claims in understandable terms for USA-based Risk Managers

Benefits

• Eligible for a bonus in accordance with the terms of the applicable incentive plan
• Competitive benefits
• Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development
• Continuous learning and development
• Culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs)

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees