Complex Claims Director, General and Auto Liability

American International Group • Atlanta, GA

53d • Onsite

About The Position

The Complex Director is Senior Adjuster role in Primary Claims responsible for investigating, evaluating, and negotiating General and Auto Liability claims nationwide which may have unique coverages and exposures while maintaining a high standard of customer service. This includes prompt contact with insureds and follow up to complete timely and accurate reserves and claim resolution.

Requirements

• 7+ years of General and Auto Lability claim experience.
• Bachelor's Degree or equivalent work experience.
• Experience resolving moderate to high severity injury claims.
• Experience evaluating coverage and risk transfer.
• Must possess excellent interpersonal and organizational skills and be able to handle multiple tasks while managing competing priorities.
• Must be willing to work independently and as part of a team.
• Ability to collaborate and successfully manage work when working at home or in the office in a flexible work environment.
• Effective decision- making skills including the ability to recognize, analyze, and improve claims performance against standards and goals.
• In depth knowledge of claim handling procedures, claims performance strategies, and claim best practices.

Nice To Haves

• Multi-state adjuster licenses a plus.

Responsibilities

• Analyzing coverage; drafting coverage letter, evaluating liability and damages, establishing accurate reserves throughout the life of the file.
• Communicating file updates and reserves to the broker, insured, and underwriter when appropriate.
• Attending mediations and effectively managing the litigation process and defense counsel to ensure timely and cost-effective outcomes.
• Participating in roundtables with management to present reserves recommendations and strategy.
• Property and casualty licenses are required and must be obtained within 6 months of hire.

Benefits

• At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Insurance Carriers and Related Activities
• Number of Employees: 5,001-10,000 employees