Complex Assistant General Manager

Compass Group•New York, NY

9h•$105,000 - $125,000

About The Position

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A !Job SummaryWe’re looking for a collaborative, detail-oriented Complex Assistant General Manager to help lead operations across the Lincoln Center complex. This role is ideal for someone who thrives in dynamic, multi-outlet environments and enjoys blending structure with creativity. Having experience in event venues, museum dining, food halls, catering, or a mix of restaurant and B&I operations tends to excel here. You’ll partner closely with the Complex Director and culinary leadership to deliver exceptional guest experiences, support a high-performing team, and help drive operational excellence across a sophisticated and high-profile account

Requirements

Detail-oriented, organized, and comfortable managing complex, multi-outlet operations
Experience in environments such as event venues, food halls, catering venues, cultural institutions, or a blend of B&I and restaurant operations
Understanding of both catering and bar operations
A confident communicator who leads with diplomacy, collaboration, and professionalism
Strong problem-solving skills and the ability to stay focused amid fast-paced, shifting priorities
Experience hiring, coaching, scheduling, and developing teams
Comfortable working with budgets, financial reporting, and operational metrics
Skilled in Microsoft Office, including Excel, Word, and PowerPoint
Passion for creativity, continuous improvement, and team development
Experience in upscale, high-volume or multi-unit foodservice operations
Background in personnel management and succession planning
Strong catering leadership experience
Knowledge of purchasing, food costing, inventory controls, and cash-handling procedures
ServSafe or Department of Health certification

Responsibilities

Support daily operations across multiple venues within the complex, ensuring smooth execution and a welcoming guest experience
Lead, coach, and develop team members through ongoing training, meetings, and performance conversations
Build strong relationships with clients, guests, and cross-functional teams
Maintain compliance with company policies, as well as all local, state, and federal regulations
Oversee food quality, presentation, and safety, ensuring HACCP and all health standards are consistently upheld
Partner with culinary teams on menu planning and innovation
Support financial management including budgeting, forecasting, P&L review, cash handling, and cost controls
Analyze financial and operational data to identify trends and opportunities
Oversee purchasing, vendor partnerships, and inventory management
Contribute to catering and bar program operations, ensuring premium execution and consistent standards
Collaborate across departments to align operational plans and elevate the overall guest experience