Compensation Survey Specialist

WTW•New York, NY

About The Position

This position is responsible for managing multiple compensation survey projects. The ideal candidate will have the ability to manage multiple projects/tasks concurrently, be detail orientated, have data analysis experience, computer literacy, a client service orientation and outstanding written communication skills. The Role Manage the compensation survey cycle for multiple surveys from launch to report production while adhering to established milestones Participate/lead client marketing webcasts, conduct job matching sessions in person or via webcast to educte clients/prospects on survey methodology and design. Conduct internal and client facing survey planning meetings to discuss and agree upon changes to surveys for upcoming year Work with clients and internal colleagues to review compensation survey participation materials including checking technology tools and data submission materials for accuracy in order to launch surveys according to milestone date requirements Develop and maintain client relationships to promote higher participation/retention/sales rates Collect and review survey data on an individual company basis as well as in aggregate for accuracy Interact with clients via phone and email on a daily basis regarding position matching and data review questions, data analytics and other services or products Train seasonal employees on how to review and check survey data Ensure adherence to established quality standards for data analysis and publication Using software tools to analyze and generate summary tables for compensation survey reports Deliver reports to clients on a timely basis and present results to clients on a 1:1 or group setting in-person or via webinar Conduct custom analyses (i.e., special peer groups, custom formatting, market assessments) upon request of internal and external clients Some light travel may be required Assist other team members with their survey responsibilities when needed Be willing to take on additional ad-hoc survey requests, consultant requests or custom survey proposals as required

Requirements

Ability to manage multiple projects/tasks concurrently
Detail orientated
Data analysis experience
Computer literacy
Client service orientation
Outstanding written communication skills

Responsibilities

Manage the compensation survey cycle for multiple surveys from launch to report production while adhering to established milestones
Participate/lead client marketing webcasts, conduct job matching sessions in person or via webcast to educte clients/prospects on survey methodology and design.
Conduct internal and client facing survey planning meetings to discuss and agree upon changes to surveys for upcoming year
Work with clients and internal colleagues to review compensation survey participation materials including checking technology tools and data submission materials for accuracy in order to launch surveys according to milestone date requirements
Develop and maintain client relationships to promote higher participation/retention/sales rates
Collect and review survey data on an individual company basis as well as in aggregate for accuracy
Interact with clients via phone and email on a daily basis regarding position matching and data review questions, data analytics and other services or products
Train seasonal employees on how to review and check survey data
Ensure adherence to established quality standards for data analysis and publication
Using software tools to analyze and generate summary tables for compensation survey reports
Deliver reports to clients on a timely basis and present results to clients on a 1:1 or group setting in-person or via webinar
Conduct custom analyses (i.e., special peer groups, custom formatting, market assessments) upon request of internal and external clients
Assist other team members with their survey responsibilities when needed
Be willing to take on additional ad-hoc survey requests, consultant requests or custom survey proposals as required