TOTM Company Manager

GOODMAN THEATRE•Chicago, IL

11d•$70,000 - $75,000•Onsite

About The Position

The Company Manager is vital to supporting the full company of actors, crew, and creative personnel. This position is responsible for managing a wide range of administrative and logistical needs—including travel, housing, payroll compilation, and day-to-day artist support—while ensuring compliance with Goodman Theatre policies and union agreements. The ideal candidate will bring a minimum direct experience working with League of Resident Theatres (LORT) collective bargaining agreements and a strong background in general management operations within a major regional or commercial theatre. They should be a proactive problem-solver with excellent interpersonal, communication, and organizational skills with a collaborative spirit that fosters a supportive environment for artists and staff.

Requirements

A minimum of 5 years of experience in the theatre or entertainment industry in a commercial or LORT theatre.
A minimum of 5 years of experience in venue management
Demonstrated experience with collective bargaining agreements and union compliance.
Strong understanding of general management practices in a producing theatre.
Excellent communication skills, with the ability to navigate sensitive situations with discretion and diplomacy.
Highly organized, detail-oriented, and capable of managing multiple priorities.
Proficiency in Microsoft Office (Outlook, Word, Excel); familiarity with budgeting and basic accounting principles.
A collaborative team player who thrives in a fast-paced, artist-centered environment.
Model Behavior and values consistent with The Goodman’s Community Agreements and furthering The Goodman’s IDEAA (Inclusion, Diversity, Equity, Anti-Racism and Access) goals.

Nice To Haves

Immersive experience helpful

Responsibilities

Coordinate transportation, housing, hospitality, and daily needs for visiting and local artists.
Provide ongoing support for out-of-town artists, ensuring a smooth and welcoming experience.
Collaborate with all production and operating departments to align artist activities and rehearsal/performance schedules.
Administer and ensure compliance with union labor agreements, including AEA, SDC, USA, and particularly LORT agreements.
Negotiate with housing providers and vendors; manage related budgets.
Handle all approved requests for complimentary tickets and house seat orders.
Assist with planning and execution of opening night events and celebrations.
Support general management operations
Reconcile all petty cash accounts and turn in reports to accounting for g/l entry
Calculate and turn in total payroll hours/overtime/additional benefits to finance department for processing
Distribute payroll to staff and make any corrections necessary for the following week’s payroll
Handle all cast/crew ticket orders
Aid in on site administration of any large group bookings
Field all customer complaints and work with GM to determine appropriate resolutions
Aid FOH staff in processes for patron organization
Aid stage management as needed with company scheduling
Arrive at theater 45 minutes prior to first performance, handle any minor cast problems or complaints
Collect and process all necessary paperwork necessary for staff to be onboarded into payroll system
Aid press agent in maintaining playbill
Handle any royalty reports for designer AWC and Director fixed recognition payment
Other duties as assigned that normally fall under the auspices of company management but are not listed above.