Community Work Administrative Assistant

Tueller Counseling Inc • Rigby, ID

3h

About The Position

Purpose: Assist and provide support for the Community Work Program Director by: being positive and organized, consistently increasing knowledge, and working well in a team environment.

Requirements

• Must be 18 years or older
• High School Diploma
• 1 year experience in office work
• Detail-Oriented/Organizational Skills
• Professional and Friendly with Public
• Enjoy Therapeutic Environment
• Experience with spreadsheets

Nice To Haves

• Bachelors Degree in a Human Services Field

Responsibilities

• Work weekdays (Monday-Friday) 8:00am-5:00pm.
• Help maintain the Community Worker tracking sheet. Ensure it is accurate and up to date. Track any paperwork that is turned in and update the spreadsheet as needed.
• Help to create monthly Due Sheets for community workers.
• In conjunction with the other Community Work Administrative Assistant, oversee the Quality Assurance (QA) of all Community Worker documentation. This documentation includes, but is not limited to: weekly progress notes, treatment plans and reviews.
• In conjunction with the other Community Work Administrative Assistant, compile the weekly hour report for community services for the Administrative meeting.
• Participate in the QA process of community workers documentation. Documentation may include: weekly progress notes, treatment plans and reviews.
• Train any new employee joining the QA team.
• Assist Community Work Program Director with assigning workers to clients as requested, and help maintain the community services waitlist.
• Assist with problem solving with community workers any lost hours.
• With your assigned Community Work Program Director, interview and hire potential applicants to fill Team Leader, Skills Building, Case Management, Peer Support, Family Support and/or Youth Support openings.
• Provide applicable training for new hires and additional training for current employees as needed. Trainings may include: notes training, treatment planning training, review training, resources available, etc.
• Process all community worker discharges according to Policies & Procedures.
• Help to establish Community Work Program goals and assist in achieving those goals.
• Help to create a safe environment for community workers to seek assistance and support.
• Assist your assigned Community Work Program Director with any requested Employee Discussions and/or Corrective Action Plans.
• Be able to answer questions and help problem solve issues related to billing and insurance.
• Collaborate with Program Directors and other Administrative Assistants to improve the Community Work Program.
• Assist with addressing any client/guardian concerns.
• Report client abuse as needed according to Policy and Procedure #320.
• Communicate pertinent treatment information to client, family, multidisciplinary team, and supervisor(s).
• Any other tasks as assigned
• Attend weekly community work meetings as assigned and take meeting minutes.
• Attend Company Wide meetings
• Attend any other meetings as assigned

Benefits

• Medical Insurance paid for by company for full time employees
• Dental Insurance is available
• Vision Insurance is available
• Simple IRA with 3% company match
• Life Insurance options
• Sterling Medical Membership provided for fulltime employees (and family)
• CEU membership provided for fulltime employees
• Loan repayment program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED