Community Services Program Coordinator 1B

Area Agency on Aging & Disabilities of SW WA•Vancouver, WA

About The Position

Responsible for coordination and oversight of Federal, State, and private grant funded programs which may include but not limited to Family Caregiver Support, Aging Network and Area Plan Grant programs. Related programs and activities include use of CLC GetCare.

Requirements

Bachelor’s Degree in Social Work, Human Services or related field and two years of experience providing direct human services.
Possession of a valid driver’s license and minimum state-required vehicle insurance and have use of reliable transportation
Ability to plan, organize, prioritize, and coordinate work assignments and/or projects.
Ability to develop program policies and procedures for new service approaches and/or new areas of responsibility.
Ability to make presentations, lead, facilitate or participate in meetings, work groups and support groups to achieve desired results.
Ability to travel to and from meetings and other community events, which might not be ADA accessible.
Ability to work effectively as a team member with a wide range of diverse staff, contractors, and community members to establish and maintain effective working relationships.
Ability to communicate verbally in the English language in face-to-face in one-on-one settings, group settings, by personal computer or using a telephone.
Ability to produce written documents with clearly organized thoughts using proper English sentence construction, punctuation, and grammar.
Computer and software skills to include but not limited to ; ability to operate general office equipment; work at a desk using phone and computer for up to eight hours a day.
Ability to perform basic math functions such as calculating percentages.

Responsibilities

Coordinates community-based programs for older adults, adults with disabilities and family caregivers.
Participates with other program staff to contribute to the development of the four-year area plan and procurement of services.
Acts as the subject matter expert for assigned programs.
Provides program policies and procedures training and technical assistance to AAADSW staff and contractors.
Implements and amends program policies, procedures and develops required reports.
Reviews Home and Community Living Administration Management Bulletins and develops draft communication to inform stakeholders.
Reviews and approves Exceptions to Policy requests.
Monitors CLC service enrollments, analyzes data, and provides feedback for variances or discrepancies.
Reviews OAA and SFY budgets and other fund sources to allocate funding for program expenditures.
Reviews and approves program expenditures and contractor invoices.
Monitors contractor performance to ensure compliance with program standards, minimum service levels are met, contractors are spending to allocation and programs run efficiently and effectively.
Coordinates with Contracts Department to develop, review and evaluate Requests for Qualifications and Proposals.
Completes Contractor Risk Assessments.
Writes Comprehensive, Focused and Quarterly Monitoring reports.
Conducts quality assurance reviews of programs.
Collaborates with Contracts Department to develop content for contract amendments.
Responds to and resolves service delivery issues
Collaborates with community partners to enhance and expand programs.