Community Service Program Officer - Limited Service
About The Position
Join our team as a Community Service Program Officer, where you'll play a pivotal role in Vermont's Family Supportive Housing (FSH) Program. This program is delivered through community partners across all AHS districts in Vermont. As a Program Officer, you'll oversee program operations, provide training, offer technical assistance, and ensure effective monitoring and reporting for 11+ community organizations dedicated to housing navigation and retention services for Vermont families. You'll be part of a dynamic team committed to ending homelessness in Vermont through collaboration with community-based service providers and coalitions. Please provide both a cover letter and resume as part of your application materials.
Requirements
- A strong commitment to housing first principles, trauma-informed care, multi-generational holistic family approaches, and strengths-based relationships.
- Familiarity with housing and homeless systems of care, holistic family services, evidence-based and emerging practices in human services and housing, and federal regulations (HUD/Medicaid).
- Experience in the coordination and delivery of training and technical assistance to support best practice.
- Ability to work collaboratively, build organizational capacity, and engage in joint problem-solving. Excellent communication skills to ensure accountability and foster relationships with program leaders and direct service staff.
- Experience with monitoring and/or quality assurance processes.
- Bachelor's degree AND four (4) or more years in human services, housing, community development or related field.
- OR
- High school graduation or equivalent AND six (6) or more years in human services, housing, community development or a related field.
Nice To Haves
- Experience with homeless assistance programs.
Responsibilities
- Training: Develop and deliver training for FSH providers on the FSH program aligning with the program model and policies.
- Technical Assistance: Identify needs and provide technical assistance to FSH provider agencies to enhance program design and effectiveness.
- Monitoring: Conducting regular programmatic monitoring, including desktop reviews and comprehensive onsite evaluations.
- Reporting: Compile programmatic data and create statewide reports, sharing statewide aggregated information on program performance.
Benefits
- A supportive, passionate team.
- Hybrid work schedule of 3 days in Waterbury/in the field and 2 remote. (This is the current schedule and subject to change)
- 12 paid holidays, plus sick and vacation time.
- Excellent, health, dental, and vision insurance for employees and their families.
- Retirement plans, including a pension.
- Parental leave for all new parents, including adoptions.
- Working with a staff who is dedicated to supporting children and families, including your own.
- 80% State paid medical premium and a dental plan at no cost for employees and their families
- Work/Life balance: 11 paid holidays each year and a generous leave plan
- State Paid Family and Medical Leave Insurance (FMLI)
- Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
- Tuition Reimbursement
- Flexible spending healthcare and childcare reimbursement accounts
- Low cost group life insurance
- Incentive-based Wellness Program
- Qualified Employer for Public Service Student Loan Forgiveness Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
