Community Service Officer

City Of Carmel•Carmel, IN

About The Position

Are you passionate about serving your community, helping animals, and making a real impact every day? The City of Carmel is looking for a motivated, community-focused Community Service Officer (CSO) to join our team! This is a high-energy, hands-on role perfect for someone who enjoys variety, problem-solving, and working directly with the public—while supporting sworn officers and enhancing the quality of life in Carmel. What You’ll Do As a Community Service Officer, you’ll play a vital role in public safety and community support by handling non-criminal calls and enforcement activities that don’t require a sworn officer. Your work will include:

Requirements

High school diploma or GED
Experience working with domestic and/or wild animals (law enforcement experience preferred)
Valid Indiana driver’s license
Ability to pass a firearms qualification course
Willingness to obtain required animal control certifications

Nice To Haves

Strong communication and interpersonal skills
Ability to make sound decisions under pressure
Comfort interacting with people from all backgrounds
Ability to work independently with minimal supervision
Physical ability to lift and carry 50–75 pounds
Willingness to work outdoors in varied weather conditions
Proficiency with computers, report writing, and specialized equipment

Responsibilities

Responding to animal-related calls, including injured, sick, or stray animals
Enforcing animal control, parking, and local ordinance violations
Assisting with vehicle lockouts, VIN checks, traffic hazards, and motorist assistance
Investigating junk and abandoned vehicles
Conducting golf cart inspections for local permits
Supporting Code Enforcement and sworn officers with investigations and evidence collection
Serving as a Certified Car Seat Technician and Certified Field Evidence Technician
Collecting evidence, documenting crime and death scenes, and preparing reports
Educating the public and building positive relationships throughout the community
Testifying in court or at public hearings when needed