Community Sales & Leasing Agent

Friendship Village of Dublin•Dublin, OH

About The Position

The Bailey at Bridge Park is looking for a Sales and Leasing Agent for this amazing Community! The Community S a les and Leasing Agent is responsible for leasing The Bailey at Bridge Park , a 55+ residential community, while maintaining a high level of occupancy and resident satisfaction for the community, as well as selling Friendship at Home. The Sales and Leasing Agent sells features and benefits of apartment living for a 55+ rental community to prospective and current residents. In addition, they will be marketing and selling Friendship at Home, a LifeCare product, similar to that of Friendship Village of Dublin, that is available at home, whether that be at The Bailey or in the greater community. The Bailey is the only 55+ Active Adult community in Bridge Park.

Requirements

Bachelor’s Degree in Business Administration or equivalent preferred but not required
Proficient in CRM use and online selling tools.
At least 2+ year experience in apartment leasing and/or property management.
Must be self-motivated and have advanced organizational skills
The ability to adapt to a fast paced, high energy office environment
Excellent organizational and time management skills

Nice To Haves

At least 1+ years’ experience in rental property management preferred
Knowledge of senior living a plus
Experience in working in a sales or customer service environment
Proficiency with Microsoft Office products

Responsibilities

Greet all potential and current residents, determine their needs and preferences, and professionally present available offerings to include apartment homes; communicate features and benefits of the desired product.
Schedule and conduct meetings with consumers.
Manage the sales process to complete sale; including professional conversations through phone calls, texts, scheduling appointments, introducing the desired product, showcase the product in a positive nature, completing appropriate, timely follow-up, addressing any questions and/or objections, guiding the application process and contract signing.
Maintain detailed records of all available inventory, sales and referral source activity within the Vectre and Sherpa CRM systems.
Compile weekly and monthly reports upon request.
Accurately complete application, pre-lease, leases and renewal applications, assist with verification, and notify prospective residents of results.
Regularly communicate with key leaders such as Care Coordinators, Sales Director and Resident Services regarding new move ins and new members, pertinent issues and work to support satisfaction and conflict resolution.
Maintain a professional relationship with members, residents which embodies resourcefulness, professionalism appearance and encourages referrals for Friendship at Home and The Bailey at Bridge Park
Schedule and oversee the closing and/or move-in and/or move-out of residents including walk-through and inspections, move-in paperwork, moving transportation parking and elevator usage.
Create an exceptional buying experience for all prospective customers while ensuring all sales and rental practices are completed in compliance with corporate policies, state regulations, and Fair Housing standards.
Proactively support resident/member satisfaction but if needed handle notices of vacancy, renewing leases, maintaining paperwork, and reporting/assisting with lease violations.
Schedule appointments and represent The Bailey at Bridge Park and Friendship at Home at professional meetings, networking opportunities, community organization meetings and events, etc. with referral sources and consumer organizations.
Participate in the strategic planning process for Friendship at Home and The Bailey at Bridge Park.
Convey any strategic information learned from the community regarding common objections, competition, etc.
Maintain masterful knowledge of our product, communities, competition, and overall market including product, site, local community, sales, incentives, advertising, and demographics.
Assist with on-site audits of all Marketing and Leasing activities/presentations.
Assists in budget preparation; meets/exceeds budget; ensures all receivables are handled according to defined standards; ensures the accuracy of all resident ledgers and accounts; executes delinquent account tasks according to company standards; ensures all invoices are accurate and submitted in a timely manner.
Schedule Tuesday- Saturday during the Months of April through September, then Monday through Friday October through March.