Community Manager + Sales & Leasing

Cambio Property ManagementSpringfield, MO
6dOnsite

About The Position

Cambio Communities was established in 2020 by a team of seasoned professionals in the manufactured housing industry, united by a shared vision to transform how communities are managed and how residents are valued. At Cambio Communities, our people are at the heart of everything we do. We’re dedicated to empowering our team with fulfilling careers, meaningful growth opportunities, and the chance to make a real difference in the lives of our residents through providing exceptional service and fostering thriving, connected communities. We’re a people first organization and here’s how you’d fit in at Cambio: At Cambio Communities, our Core Values define who we are and how we operate. Represented by the acronym EPIC – Empowerment, Passion, Integrity, and Collaboration – these principals guide our commitment to creating exceptional (or EPIC) experiences for our residents, our team members and our communities. Position Summary The Community Manager + Sales & Leasing is responsible for the overall operations and sales at the community with a strong focus on customer service and retention, ensuring alignment with the company’s goals and objectives, and being EPIC . Unique Qualifiers This job specifically requires: Candidates for this position must live in or near the location of the property or be able to relocate to such location at or before their scheduled start date.

Requirements

  • High school diploma or general education degree (GED)
  • Five + years property management experience as a property manager.
  • Must have experience creating and analyzing budgets, P&L's, and financial reports.
  • Marketing, sales, and leasing experience
  • Strong management and operational skills including customer service; public relations; performance management.
  • Ability to be available for residents and community needs after hours.
  • Excellent communication skills including written and verbal.
  • Excellent computer literacy in MS Office suite of products and software applications including Yardi, Rent Manager, Back Office, and Manage America.
  • Must maintain a valid driver license and clean driving record.
  • Must have reliable transportation to work.
  • Must maintain an active and working personal mobile phone.
  • A growth mindset; always testing and learning.
  • Willingness and ability to present self in a neat, clean, and professional manner always throughout the workday and/or whenever present at the community.

Responsibilities

  • Manage the day-to-day operations of the community including customer service, resident relations, vendor relations, rent collections, and the community staff.
  • Manage and increase occupancy through home sales, home leasing, site leasing, and actively marketing the community.
  • Analyze and prepare monthly, annual, and long-term budgets.
  • Meet or exceed all approved revenue, expense, sales, and leasing budgets.
  • Complete monthly Profit and Loss variance reports.
  • Manage all third-party vendors.
  • Develop marketing strategies based on the local market and competition.
  • Manage all aspects of the home rental program.
  • Maintain the physical appearance and infrastructure of the community in accordance with company standards.
  • Comply with local regulations.
  • Communicate with homeowners and HOA's.
  • Accurate reporting of occupancy, sales, etc.
  • Sales and Occupancy forecasting.
  • Enforce rules and policy for residents and team members.
  • Must maintain open office hours while physically working from the office location.
  • Attend virtual online meetings via Microsoft Teams and appear on screen with colleagues.
  • Position may require flexible hours, nights, and weekends as needed.
  • Position requires working one scheduled evening per week and one scheduled Saturday per month, and other non-business hours as customer traffic dictates.
  • Position may require temporary or permanent reassignment of work location.
  • Other duties as assigned.

Benefits

  • competitive pay that is commensurate with the market and relevant experience
  • Medical
  • Dental
  • Vision
  • Life
  • Disability
  • FSA
  • 401(K)
  • Certain positions with sales and leasing responsibilities are provided with a commission plan or an override program
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