Community Referred Associate

TJX Companies•Houston, TX

137d•$12 - $13•Onsite

About The Position

Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

Requirements

Willingness to learn and interest in pursuing a career in retail
Excellent customer service skills
Able to work a flexible schedule to support business needs
Possesses organizational skills
Able to respond appropriately to changes in direction or unexpected situations
Capable of lifting heavy objects with or without reasonable accommodation
Works effectively with peers and supervisors to accomplish tasks

Responsibilities

Role models established customer experience practices with internal and external customers
Supports and embodies a positive store culture through honesty, integrity, and respect
Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
Accurately processes and prepares merchandise for the sales floor following company procedures and standards
Initiates and participates in store recovery as needed throughout the day
Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
Provides and accepts ongoing recognition and constructive feedback
Adheres to all labor laws, policies, and procedures
Communicates accurately and effectively with management and Associates
Supports and participates in store shrink reduction goals and programs
Participates in safety awareness and maintenance of a safe environment