Community Programs Coordinator

Arkansas Food Bank•Little Rock, AR

36d

About The Position

The Community Programs Coordinator is responsible for all aspects of children and senior feeding programs, including but not limited to recruitment, application, onboarding, evaluation and agreement process for programmatic partners, program monitoring and compliant resolution. They work with the Community and Agency Services Director to plan, implement, and evaluate strategies and activities to build children and senior feeding program capacity and encourage network participation and collaboration. They counsel new and existing children and senior feeding programs on compliance, policy, and programs. The Community Programs Coordinator is a vital member of the Programs department and collaborates with them to support the implementation of new strategies, programs or initiatives. They participate in the execution of children and senior feeding programs, including recruitment, inspection, onboarding, intake and evaluation. This position will be comfortable learning new technology, as well as an eagerness to utilize Arkansas Foodbank software systems. They will possess strong interpersonal skills, a spirit of collaboration and teamwork, and a commitment to hunger relief. Arkansas Foodbank team members will demonstrate a commitment to our mission and to the fight against hunger in Arkansas. They must have a clear understanding of and ability to articulate the mission and vision of Arkansas Foodbank and a desire to work with diverse populations. Team members must exemplify Arkansas Foodbank values while representing the organization at public, social, and business settings.

Requirements

Bachelor's degree from an accredited college preferably in social work, public service, human services, non-profit management or community development-related experience public service, human services, non-profit management or community development-related experience.
Minimum two (2) years of experience in community outreach, service leadership, social services or related field
Current Arkansas driver's license
Ability to travel up to 40% of the time in-state.

Nice To Haves

Experience in a non-profit organization is preferred

Responsibilities

Manage all aspects of children and senior feeding program compliance to ensure community partners meet all state, federal, Arkansas Foodbank, Feeding America, health, food safety, and facility operation standards, including but not limited to program monitoring and compliant resolution.
Lead the children and senior feeding program recruitment, application, onboarding, evaluation and agreement process for programmatic partners.
Conduct scheduled senior box distributions, including community partner outreach, pantry logistics, client intake and food distribution.
Develop and maintain working relationships with community partners via telephone, mail, virtual settings, and in person.
Coordinate with Operations on delivery logistics for non-agency distributions.
Plan, implement and evaluate strategies and activities to build children and senior feeding program capacity and encourage network participation and collaboration.
Conduct scheduled and unscheduled site visits for compliance monitoring and new children and senior feeding program approvals, ensuring all state, federal, Arkansas Foodbank, Feeding America, health, food safety, and facility operation standards are met.
Counsel new and existing children and senior feeding programs regarding compliance, policy and programs.
Provide programs technical assistance regarding program tools, compliance and programs.
Maintain program related databases and records (electronic databases and paper files) ensuring accurate and complete data and service information.
Maintain an understanding of all Arkansas Foodbank food safety policies and compliance with all food safety related procedures, including attaining and maintaining ServSafe certification.
Support Programs and Operations plans to decrease service gaps throughout the service area.
Support Programs evaluation strategies for Community and Agency Services.
Partner with Programs and Operations teams to create integrated plans and approaches to agency communications, customer service, programs and procedures.
Provide input and content to agency and program communications, including but not limited to, newsletter, website, and Development.
Lead children and senior feeding program onboarding, community meetings, and other Programs events as needed.
Provide support with projects and special events including training opportunities and other Programs events as needed.
Provide timely and accurate monthly and/or quarterly reports.
Support Programs and Development teams on funding planning, proposals and reporting.
Participate in departmental planning, budgeting and staff development.
Other duties as assigned