COMMUNITY/PATIENT LIAISON
About The Position
The Community and Patient Liaison coordinates functions and activities for Business Development to promote Rolling Hills Hospital to referral sources and to the community for the purpose of maintaining the desired patient census of the hospital programs. Activities included face-to-face visits with professional referral sources, developing and implementing marketing strategies such as workshops and community education events, attends community events such as health fairs and conferences, promotes Rolling Hills Hospital via the facility's social media pages. The Community and Patient Liaison also acts as the facility's Patient Advocate, engaging with current patients/families and former patients/families. The Community and Patient Liaison must be able to work with people of all backgrounds, those that are upset with the facility and averse to treatment, and must be able to address patient grievances in person and in writing.
Requirements
- B.S. Degree in Marketing, Business Development, Healthcare or related field is preferred.
- Current Tennessee Driver's License
- Minimum of three (3) years' experience in health care business development/marketing environment with measurable business development results
- Experience in Acute inpatient psychiatric and chemical dependency treatment principles, preferred.
Responsibilities
- Coordinates functions and activities for Business Development to promote Rolling Hills Hospital to referral sources and to the community
- Maintains the desired patient census of the hospital programs
- Conducts face-to-face visits with professional referral sources
- Develops and implements marketing strategies such as workshops and community education events
- Attends community events such as health fairs and conferences
- Promotes Rolling Hills Hospital via the facility's social media pages
- Acts as the facility's Patient Advocate, engaging with current patients/families and former patients/families
- Addresses patient grievances in person and in writing
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Hospitals
Number of Employees
5,001-10,000 employees
