Community Outreach Spec.

EDSI (Educational Data Systems, Inc.)

27d

About The Position

The Community Outreach Specialist serves as a visible ambassador for PA CareerLink® Berks County by building and maintaining community partnerships, increasing public awareness of services, and supporting access to workforce development opportunities across Berks County. This position operates within a unified, countywide outreach strategy, including CareerLink on the Move, and balances both relationship-building and direct community engagement to ensure consistent and strategic outreach coverage. Outreach Specialists are cross trained across all outreach functions and may be assigned a primary operational focus based on programmatic and county needs while maintaining shared accountability for outreach outcomes.

Requirements

Bachelor’s degree in business, education, human services, or a related field required.
1–3 years of experience in business, training, teaching, sales, or community engagement.
Demonstrated ability to work effectively in a team-oriented environment.
Strong interpersonal, communication, and presentation skills.
Comfortable presenting information to large and diverse audiences in a professional and clear manner.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
Ability and willingness to travel to community-based events.
Valid driver’s license and reliable transportation required.

Nice To Haves

Bilingual Spanish/English preferred but not required.

Responsibilities

Build and maintain relationships with community-based organizations, educational institutions, municipal partners, employers, and other stakeholders to strengthen referral pathways and collaboration.
Conduct face-to-face and virtual meetings with organizational representatives to discuss collaboration and promote PA CareerLink® services.
Represent PA CareerLink® Berks County at community events, job fairs, resource fairs, chamber events, and partner meetings to increase visibility and awareness of services.
Support and execute community-based outreach activities, including CareerLink on the Move, pop-up events, and presentations across the county.
Engage directly with job seekers and employers to provide information on CareerLink® services, training opportunities (including OJTs and ITAs), and next steps.
Coordinate with internal departments to promote Business Services, Training Services, Rapid Response, and other workforce initiatives.
Conduct onsite and offsite presentations and workshops related to training, employment, and re-employment services.
Inform PA CareerLink® staff of supportive services available through community organizations to assist customers in overcoming barriers to employment and training.
Connect community-based organizations with the PA CareerLink® website and support efforts to streamline referral processes.
Develop and maintain a database of community organizations, partners, and contact information.
Ensure outreach and partner resource materials are available and up to date for PA CareerLink® customers.
Identify opportunities for expanded collaboration and strategic outreach coverage across Berks County.
Provide insight on outreach activities, partnerships, and trends for Market Intelligence Reports and internal planning.
Assist in the PA CareerLink® resource area and support orientations and workshops as needed.
Track outreach activities, contacts, and outcomes and submit reports to the Program Manager.
Maintain a thorough understanding of PA CareerLink® programs, services, funding streams, and staff roles to appropriately guide customers and partners.
Work non-traditional hours, including evenings and weekends, as required to support community events and outreach initiatives.
Perform other duties as assigned to support workforce development goals.