Community Outreach Director

Park Lawn Corporation • Kansas City, MO

22h

About The Position

This position is a business ambassador working alongside location management and reporting to the General Manager or the Operations Director. They will work daily to build outside brand awareness and promote the services of a funeral home operation within a community through grass roots marketing, assisting funeral home staff with creative memorials and hosting creative events outlined and calendarized annually.

Requirements

• Four-year degree or equivalent combination of education and experience preferred.
• At least 1-year experience or background in hospice, nursing or senior care preferred.
• Valid state issued driver’s license in good standing and acceptable driving record.
• Ability to read, write, and speak English fluently.
• High degree of overall computer proficiency.
• High degree of proficiency in local and virtual data management tools (Internet, Dropbox, Microsoft file management structure).
• High level of proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Effective and professional communication skills, with an emphasis on verbal skills and the ability to resolve and respond to issues in a professional manner.
• Ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations.
• Ability to maintain a positive attitude and working environment through organization, willingness to learn, and communication.
• Ability to simultaneously handle multiple projects, prioritize tasks, and exercise good judgment.
• Attention to detail and follow-through.

Nice To Haves

• Bilingual is a plus.

Responsibilities

• Coordinates, plans, schedules and oversees project assignments for events that bring brand awareness to the funeral home and promote products, services and ideas of the company.
• Works with leadership to develop grass roots marketing tools and helps execute the grass roots marketing plans.
• Researches and recommends additional events and community outreach programs.
• Builds and maintains relationships with members of the community, key individuals and other organizations.
• Works with cross-functional teams to ensure events are executed on time and in accordance with Park Lawn company standards.
• Plans and conducts preneed and educational seminars, grief seminars and senior center events on site or in the community.
• Collaborates in creating promotional material, sales material and product displays for events.
• Works with management to create the events budget, reviewing and collecting vendor invoices.
• Makes regular in-person, email, and phone contacts with hospice and senior care staff to elevate awareness and provide information about company products and services.
• Plans and host events and programs on topics of interest to senior health care and hospice providers highlighting services and resources the company provides.
• Serves as key point of contact for neighboring businesses, hospices, senior care facilities including responding to inquiries from interested parties.
• Attends and engages in local networking events and maintains civic organization involvement.
• Ensures Facebook and company website are updated with scheduled events.
• Assists funeral directors in creating personal memorial tributes creating memories of a lifetime.
• Seeks out opportunities for brand growth.
• Other duties as assigned.

Benefits

• Financial assistance programs encouraging employees through education and development in industry related subjects.
• Robust Health and Welfare Plans, and savings account options, designed to support your personal needs, enhance well-being and help navigate life’s challenges.
• Rich 401k and Roth Retirement Plan options available for both Full Time and Part Time employees along with a Company Match.
• Variety of Vacation, Personal Days and Sick Days based on your role emphasizing the importance of physical and emotional replenishment for our team.
• Employee Discounts on services, merchandise, and property to help our team members in their time of need.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 501-1,000 employees