Community Outreach Coordinator

Bank of Botetourt•Daleville, VA

About The Position

Bank of Botetourt is seeking a highly organized, relationship-driven Community Outreach Coordinator to lead the planning, coordination, and execution of the Bank’s community engagement initiatives. This role is responsible for end-to-end management of community events, sponsorship fulfillment and delivery, volunteer coordination, and outreach logistics that strengthen the Bank’s presence across its footprint. The Community Outreach Coordinator plays a critical role in ensuring community-facing efforts are executed with consistency, professionalism, and measurable impact—serving as the operational backbone for events, partnerships, and volunteer programs while supporting the Bank’s strategic growth and reputation as a community leader.

Requirements

Bachelor’s degree preferred.
Minimum of 2-5 years of experience preferred in coordination/management of events, community outreach, marketing, or related roles. Strong candidates without experience will be considered.
Organizational skills with the ability to manage multiple projects simultaneously.
Excellent interpersonal, written, and verbal communication skills.
High level of professionalism and comfort representing the Bank in public settings.
Proficiency in Microsoft Office, Canva, event registration tools, and basic marketing platforms.
Detail-oriented, proactive, and solution-focused with a strong team mindset.
Ability to work occasional evenings or weekends for events, as needed.
Ability to lift 50 pounds as needed for occasional material handling.

Responsibilities

Plan, coordinate, and execute all Bank-hosted and community-based events, including customer appreciation events, financial education programs, seminars, sponsorship-related activities, and outreach initiatives.
Manage all Bank event logistics including venue coordination, vendor communication, catering, audiovisual needs, timelines, staffing, volunteers, and on-site execution.
All financial literacy, outreach, and community programs are executed in alignment with priorities and objectives established by the Marketing Officer.
Ensure all events align with Bank branding, messaging, and strategic objectives.
Manage incoming sponsorship and donation requests in coordination with Marketing leadership.
Oversee sponsorship fulfillment, including signage, materials, attendance coordination, and post-event follow-up.
Maintain professional and consistent relationships with community partners.
Maintain accurate records of sponsorships and community partnerships to support reporting and planning.
Coordinate employee volunteer opportunities in partnership with retail leadership and Human Resources. Continue to update and monitor events and event forms to keep employees informed about opportunities to participate in events.
Track volunteer hours and participation across the Bank’s footprint.
Support employee recognition efforts related to volunteerism and community involvement.
Coordinate delivery, set up, and breakdown of promotional materials for events, branches, and outreach initiatives.
Ensure materials are used strategically to maximize visibility and brand presence.
Maintain inventory awareness and collaborate with the Marketing Department on replenishment and storage needs.
Work closely with branch managers and staff to support local outreach goals and ensure consistent execution across markets.
Represent the Bank professionally at community events and public-facing engagements.
Build and maintain positive relationships with community partners, nonprofits, chambers, and event organizers.
Oversee event approvals, documentation, timelines, and internal coordination to ensure smooth execution.
Collect post-event feedback and assist with basic reporting to inform future planning and strategy.
Support process improvements that enhance efficiency, consistency, and scalability of community outreach efforts.