Community Marketing & Experience Manager - Direct Hire

TES Staffing•Rochester, NY

1d•$50,000 - $60,000

About The Position

Community Marketing & Experience Manager Rochester, NY Full-Time | $50,000–$60,000 annually + full benefits Where Community, Brand, and Experience Come Together Are you energized by people, storytelling, and creating memorable experiences? Do you love being the connector, the person who brings spaces, brands, and communities to life? TES Staffing’s client is seeking a Community Marketing & Experience Manager to be the face, voice, and heartbeat of one of Rochester’s most dynamic residential communities. This role blends marketing, concierge style service, and event coordination into a highly visible, relationship-driven position with real ownership and creative input. This is an ideal opportunity for someone early in their career who wants hands on experience in marketing, community engagement, events, and brand-building, not a desk-bound admin role. Why This Role Stands Out ✨ Build a personal brand as a community connector and experience curator 📣 Gain real-world marketing and communications experience 🎉 Plan and support events, programming, and tenant experiences 🤝 Work closely with tenants, students, partners, and community leaders 🚀 Grow fast with autonomy, mentorship, and leadership exposure 💼 Competitive salary + strong benefits package

Requirements

Bachelor’s degree required
Strong communicator with a people-first mindset
Interest in marketing, events, hospitality, communications, or community-building
Organized, proactive, and comfortable juggling multiple priorities
Tech-savvy and eager to learn new systems
Professional, dependable, and solutions-oriented
English fluency required
Reliable transportation and punctual attendance

Nice To Haves

bilingual and/or ASL skills a plus

Responsibilities

Act as a welcoming, professional point of contact for residents, partners, and visitors
Deliver a high-touch, concierge-style experience that makes residents feel known and supported
Build trust and rapport through consistent communication and relationship management
Balance community guidelines with a warm, service-oriented approach
Participate in a rotating on-call schedule for urgent after-hours needs
Own and produce a weekly tenant newsletter highlighting events, amenities, and community updates
Promote vacancies through engaging online listings and outreach efforts
Create and distribute marketing and promotional materials
Represent the community at college housing fairs, campus events, and outreach initiatives
Serve as a brand ambassador for the property both on-site and in the community
Support the planning and execution of tenant events and community programming
Help activate shared spaces like the student lounge and common areas
Collaborate on initiatives that strengthen resident engagement and retention
Coordinate tours, open houses, and move-in experiences
Facilitate smooth move-ins and move-outs with attention to detail and hospitality
Liaise with maintenance and cleaning teams to ensure spaces reflect brand standards
Manage access logistics (keys, fobs, parking, amenities)
Assist with lease documentation and basic rent-related coordination