Community Manager

Landings Management, LLCFall River, MA

About The Position

In this visible leadership role, the selected candidate will be spearheading decisions that impact people, property operations and property valuation. The hired professional’s focus must inspire the team to higher levels of performance, creating wow moments, exemplifying pride, and passion, while exhibiting exemplary resident service values and integrity for our internal and external stakeholders. Success in growing and improving the team every day, a demonstrated work ethic, sense of integrity and collaboration are all tested and rewarded in this leadership role. Landings Real Estate Group Property Managers role is perfect for someone who has been responsible for handling escalated resident/employee issues, marketing the properties, motivating teams, driving financial performance, and crisis management. Financial management acumen and leadership need to ensure revenue and profitability is achieved. At Landings, the Property Manager’s utmost responsibility is to maintain a cohesive team environment while operating the properties at the highest standards.

Requirements

  • A bachelor’s degree or equivalent in experience is strongly preferred.
  • Fair Housing Training
  • Microsoft Office 365 to include experience using Excel
  • Landlord/Tenant laws
  • Yardi property management software experience
  • At least 4 years of experience in community management, or a related role.
  • Strong written and verbal communication skills with the ability to engage diverse audiences.
  • Proficiency in using community management tools and social media platforms.
  • Demonstrated ability to handle conflict resolution and maintain a positive community environment.

Responsibilities

  • Maintain properties in the most efficient and profitable manner possible, consistent with the goals and objectives of the company and owner(s).
  • Provide strong leadership of employees to include interviewing, hiring, and training; planning, assigning, and directing work; appraising performance; addressing complaints and resolving employee relations issues.
  • Support the needs of and clearly communicate with residents and all applicable vendors on the property/properties both verbally and in writing when necessary.
  • Grow net operating income through the implementation of effective cost control, revenue maximization and delinquency management programs.
  • Develop yearly operating budgets and sales/marketing plans. Accurately prepare and convey all operational and financial data to the Regional Manager in a timely manner working in partnership with other members of the team.
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