Community Manager (Contract)

Pantheon Systems, Inc

2d • $45

About The Position

If you’re equal parts builder, operator, and storyteller, this role is for you!
We’re looking for a creative, highly organized Community Programs Manager (Contract) to help scale and operationalize our customer community and advocacy programs.
This is a hands-on role for someone who loves turning ideas into well-run programs, thrives in a fast-paced environment, and above all, gets genuinely excited about creating meaningful experiences for customers. You’ll partner closely with the Senior Customer & Community Marketing Manager to deliver high-impact community initiatives that drive retention, advocacy, and long-term customer growth.

Requirements

• 2+ years of experience in community, marketing, program coordination, or related roles
• Strong organizational skills and attention to detail
• Clear and thoughtful written and verbal communication
• Ability to juggle multiple tasks at once
• Comfortable working in a fast-paced, collaborative environment
• Interest in community building and customer engagement

Nice To Haves

• You have experience working with technical audiences

Responsibilities

• Partner with the Senior Customer & Community Marketing Manager to support the execution of community programs, events and initiatives
• Help draft and send community and advocacy communications so our customers feel informed, included and always connected to what matters most
• Assist with customer storytelling by identifying success stories, spotlighting wins, and creating experiences that make customers feel seen and valued
• Partner with the Senior Customer & Community Marketing Manager to bring our advocacy initiatives to life
• Moderate and nurture conversations within our Slack community, creating a welcoming space that encourages thoughtful dialogue, peer-to-peer support, and meaningful connection
• Collaborate with Product, Customer Success, and Marketing on community-related initiatives and ad-hoc projects

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees