Community Liaison

UnityPoint Health•Sioux City, IA

About The Position

Under the direction of the PACE Director of Operations , the Community Relations coordinator facilitates negotiation of new contracts, ongoing coordination with contract providers, contract credentialing, and contract oversight, and promotes the PACE program to facilitate participant referrals to the program, including representing the Agency to various community organizations.

Requirements

Bachelor’s degree in business or health care related field OR equivalent experience in health care or related field.
Two to three years office coordination required.
Valid Driver’s License
Valid Auto Insurance
Maintain current Mandatory Reporter
Must be able to meet deadlines and maintain a high level of accuracy.
Is able to communicate effectively with all members of the health care team and contract providers.
Is able to perform a variety of duties characterized by frequent change.

Nice To Haves

Experience in contract management and health related field or managed care network development preferred.

Responsibilities

In coordination with PACE enrollment coordinator, works to establish participant referral sources, and assure participant census goals.
Develops and monitors PACE marketing plan (as required by CMS) to meet objectives established by Administration.
In cooperation with UnityPoint Health Public relations department: o Coordinates the development of all promotional materials, including brochures, website development. o Coordinates all promotional efforts and campaigns. o Oversees media relations
Assures all PACE marketing materials meet regulatory guidelines. o Submits materials to CMS and Iowa Medicaid Enterprise and follows through on recommendations for revisions.
Maintains accurate accounting of promotional activities.
Assists representing PACE at conferences, networking events, and meetings.
Coordinates negotiation of new contracts, ongoing coordination with contract providers, contract credentialing, and contract oversight.
Assure contract files are current and meet regulatory requirements.
Maintains working knowledge of applicable Federal, State and local laws and regulations,.
Communicates contract provider information to PACE staff.
Communicates to the Director any issues or concerns related to contract providers.
Provides education and orientation to contracted providers direct care staff.
Credentials and verifies licensure, background checks, immunizations, etc. are current for contracted provider staff.
Reports information to Quality Assurance/Performance Improvement Coordinator (QAPI), and prepares QAPI information for providers.
Independently performs functions related to all aspects of contract management, contract coordination, and contract oversight. Establishes positive public relations with providers and prospective providers.