Community Home Loan Originator (NOLA)

Credit Human Careers•New Orleans, LA

12d•Onsite

About The Position

We are seeking a Community Home Loan Originator for the NOLA Home Loan Origination Department. Credit Human has committed to a vision of serving communities by alleviating financial stress and a mission of helping people build, create, and maintain financial slack. Buying and maintaining a home is a source of slack and stability for families. The Community Home Loan Originator serves an integral role in our mission and the tangible impact on our members. The primary responsibility of the Community Home Loan Originator is to act as the single point of contact for the member or potential borrowers through the home loan process establishing an exceptional member experience. They will proactively solicit new residential home loans that meet established loan quality and production goals while helping members or potential borrowers find the loan that best fits their financial needs. This will be achieved through developing and expanding relationships with builders, contractors, financial planners and their personal network. They will also work with large community groups, non-profits and our Financial Health Centers within the communities we serve. If you have sales and lending experience, you should apply right away!

Requirements

2 years of sales experience in residential loan lending or related field with a general knowledge of mortgages, basic mortgage calculations and definitions, mortgage underwriting, and equity loans
High School diploma or equivalent
Requires eligibility to be registered as a Mortgage Loan Originator (MLO) with the National Mortgage Licensing System (NMLS) and Registry
Professional in appearance and conduct
Time management skills and reliability - arrives on time to work and meetings, completes tasks, and assignments within the required timeframe with the ability to plan, prioritize, and self- manage
Problem-solving through independence and creativity
Sense of urgency and ownership
Customer service-oriented and member-centric
Detail-oriented and organized
Team player and works well with others
Contributes to a positive teamwork environment and high morale
Proficient in Microsoft Office Suite (Excel, Work, Access, PowerPoint, Outlook)
Active listening skills
Verbal and written communication skills
Supportive of Credit Human and management
Be an advocate, by sharing ideas and providing suggestions for process improvement or improved member experience; also recommend changes to support organizational effectiveness
Must be a highly motivated individual and possess a true entrepreneurial spirit

Nice To Haves

Underwriting experience
4-year college degree
NMLS registered
Bilingual

Responsibilities

Establish relationships within the industry and maintain a pipeline of contacts that will serve as future sources of business by promoting the Credit Union in the community and business events
Develop and maintain a quality pipeline of member relationships that serves as a recurring source of referrals for new mortgage lending opportunities
Efficiently manage your pipeline by funding loans promptly, following up on outstanding conditions, and following through with commitments and promises to members by meeting and exceeding their expectations
Provide thorough and complete communication on each transaction by effective and efficient use of our systems and technology to enhance stakeholder and member experience as well as improve quality and communication
Timely processing of loans in the system in preparation for underwriting