Community Health Worker - Breast and Cervical Cancer Program

HEART OF OHIO FAMILY HEALTH CENTERS•Columbus, OH

1d•Onsite

About The Position

The Community Health Worker (CHW) for the Breast & Cervical Cancer Program (BCCP) will primarily assist patients in accessing breast and cervical cancer screenings. This role involves assessing patient eligibility for the BCCP and assisting with program applications. The CHW will also address patients' social determinants of health needs by connecting them to appropriate resources. Assistance will be provided through various methods, including clinic visits, phone visits, and home visits. The CHW will collaborate closely with medical providers, staff, and other agencies to enhance patient care and improve outcomes.

Requirements

Any combination of 3 years health/social services experience and/or education
Verifiable good driving record and reliable transportation
Background check

Nice To Haves

Bilingual (Spanish/Haitian Creole/Somali/Nepali) encouraged to apply

Responsibilities

Assist patients with completing breast and cervical cancer screening.
When breast or cervical cancer screening results require further action, such as completion of further diagnostic procedures or treatment, assist patients with navigating that process.
Assess patients for BCCP eligibility.
Assist patients with apply for BCCP.
In assessing eligibility for BCCP, the CHW should also assess patient eligibility for Medicaid, Marketplace, or Medicare insurance.
Help patients with insurance application and track completion.
Educate patients on the details of BCCP program coverage, including what is covered during the program.
Help to address patient social needs through phone visits, in person visits, and home visits.
Help clients in utilizing resources, including scheduling appointments, and assisting with completion of applications for programs for which they may be eligible.
Follow-up with patients about health management/care plans with both patients and providers.
Help patients understand their plan of care.
Call patients who miss appointments or are due for needed medical care to get them into the clinic for needed care.
Document activities, service plans, and results in an effective manner while adhering to the policies and procedures in place
Work collaboratively and effectively within a team
Establish positive, supportive relationships with participants and provide feedback
Facilitate communication and coordinate services between providers
Motivate patients to be active, engaged participants in their health.
Effectively work with people (staff, clients, doctors, agencies, etc) from diverse backgrounds in reducing cultural and socio-economic barriers between clients and institutions
Build and maintain positive working relationships with the clients, providers, case managers, agency representatives, supervisors and office staff.
Continuously expand knowledge and understanding of community resources, services and programs provided; human relations and the procedures used in dealing with the public as part of a service or program; volunteer resources and the practices associated with using volunteers, operations, functions, policies and procedures associated with the department or program area, procedures and resources available to handle new, unusual or different situations
If bilingual, provide interpretation for patients.