Community Health Worker II - Temporary

State of Oklahoma•Altus, MO

1d•$21

About The Position

The Community Health Worker II – Temporary is assigned responsibilities for conducting a range of activities, such as outreach, community education, informal counseling, social support and advocacy, to build individual and community capacity to facilitate access to services. Incumbents are frontline public health workers that serve as a liaison between health and social services and the community in order to improve the quality of the delivery of service.

Requirements

Education and experience required at this level is a high school diploma or equivalent and two (2) years of health care, community involvement, and/or outreach, paid or volunteer, experience serving in the community.
Knowledge of the application of community and governmental services and programs available
Active listening
Cultural and community sensitivity of the area assigned
Team dynamics
Skill in maintaining and building effective and productive relationships
Communicating information at all levels, in both oral and written form
Interviewing clients, and others to determine outcomes and roadblocks of client’s progress
Ability to work both independently and in a team environment
Communicate client’s status to team members and others involved with the client
Problem solve concerns and issues to determine appropriate solution

Responsibilities

Meets with clients to assist them in understanding diagnosis given by provider, after-care instructions and activities, including referrals to other providers, client’s insurance and medication coverage
Assists clients in applying for social service assistance, making referrals for housing, food, social, transportation, and other community resources, and other identifiable barriers
Collaborates with clients to identify goals and next steps for their overall wellbeing by building trust and positive experience for clients by maintaining active relationships during follow-up and monitoring contacts, this includes calling, making home visits to, and meeting with clients
Facilitates or conducts outreach, such as providing professional services, to meet clients within their normal environment and connect with the community
Motivates clients to be active, engaged participants in their health
Works effectively with people (staff, clients, doctors, agencies, etc.) from diverse backgrounds in reducing cultural and socio-economic barriers between clients and institutions
Documents all contact with client in prescribed manner
Maintains Health Insurance Portability and Accountability Act (HIPAA) and agency standards regarding client confidentiality
Advocates for clients by identifying barriers and increasing access to multiple state services and community resources
Collaborates with team to provide the clinical team with findings and ensure clients have a coordinated opportunity to manage and improve health outcomes, receive comprehensive care, have appropriate referrals made
Serves as liaison between state agencies and local community programs in support of the health and well-being of the community. This includes communicating to a wide variety of audiences regarding health promotion and health education efforts
Participates in required training and professional development activities
Being present in the office is an essential function of this job
Other duties as assigned
Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.
Works effectively in team environment, participating and assisting their peers.