Community Health Coordinator IV

University of Louisville•Aurora, CO

12d

About The Position

The Community Health Coordinator IV serves as the primary case manager for the UofL 550 Clinic, supporting people living with HIV/AIDS (PLWH/A) in accessing medical care, essential support services, and long-term retention in care. This position supports clients eligible under the Ryan White HIV/AIDS Program (RWHAP) Part C/D, ensuring compliance with program requirements and helping overcome medical and socio-economic barriers to health. The coordinator plays a key role in care coordination, patient education, and eligibility management, working closely with clinical staff and regional case management teams across Central Kentucky and Southern Indiana. Responsibilities include conducting initial assessments, maintaining patient eligibility records, managing intake and enrollment, and making timely referrals to Part B and other supportive services to ensure continuity of care.

Requirements

Bachelor's degree in a related field or an equivalent combination of education and experience.
Grade 4 (Hourly)

Nice To Haves

Minimum of 3 years of experience working with diverse populations, including individuals facing significant socio-economic barriers to health, such as homelessness.
Experience working with People Living with HIV/AIDS (PLWHA) and familiarity with the Ryan White HIV/AIDS Program (RWHAP) is highly desirable.
Demonstrated experience in clinical problem-solving, critical thinking, and delivering patient-centered care.
Proven teamwork, strong organizational, and time management skills in fast-paced clinical or community health settings.
Proficient in Microsoft Office, particularly MS Word; experience with electronic medical records (EMR) and case management systems preferred.

Responsibilities

Serve as the primary Case Manager for approximately 150 active patients weekly, verifying eligibility (HIV status, residency, income) and maintaining compliance every six months or as needed.
Manage a caseload of patients who are ineligible for KCCP-Part B services, ensuring comprehensive, individualized support and care navigation.
Conduct acuity assessments and develop/update Individualized Care Plans (ICPs) for eligible patients, ensuring alignment with medical and psychosocial needs.
Educate patients on the Sliding Fee Scale, out-of-pocket cost caps, and other program-related responsibilities.
Provide brief outreach and follow-up support to lower-acuity patients engaged in self-managed care.
Collaborate with clinic providers and staff to enhance treatment adherence and patient readiness for complex HIV care.
Act as a liaison between UofL 550 Clinic and regional partner agencies, supporting seamless referrals and continuity of care.
Lead consumer support groups, including documentation of meetings and performance outcomes.
Facilitate referrals and warm handoffs to essential services such as counseling, housing, and food assistance to improve care retention.
Maintain accurate and up-to-date records in Provide Enterprise, EMR, CareWare, and KADAP, ensuring data quality and compliance.
Build and sustain relationships with community partners and stakeholders to expand resource access and enhance patient outcomes.
Participate in ongoing training, outreach activities, and complete required administrative tasks and reports in a timely manner.