Community Engagement Liaison

Humana

1d • Hybrid

About The Position

The Community Engagement Liaison serves as a key connector between the organization and the communities it serves. This role is responsible for building strategic partnerships, supporting outreach initiatives, representing the organization in community settings, and utilizing data-driven strategies to improve member engagement and community impact. The position combines relationship management, public health knowledge and accurate reporting to advance health outcomes and organizational priorities.

Requirements

• Minimum of 2 years of experience in community outreach, community engagement, public health/community health, healthcare, marketing, or partnership development
• Experience building relationships with community organizations, stakeholders, or external partners
• Experience with data entry, reporting systems, or database tools

Nice To Haves

• Bachelor's degree in Public Health, Community Health, Marketing, Communications, Healthcare Administration, or related field
• Experience in managed care, Medicaid, healthcare, or nonprofit community settings
• Knowledge of community health and social service agencies and additional community resources
• Knowledge of population health and social drivers of health
• Experience creating reports, or analyzing community engagement data
• Bilingual skills preferred based on community needs

Responsibilities

• Build and maintain relationships with community-based organizations, providers, schools, faith-based groups, coalitions, and local stakeholders to strengthen partnerships and improve member outcomes
• Represent the organization at community events, health fairs, meetings, coalitions, conferences, and stakeholder forums
• Identify opportunities for collaboration that align with organizational priorities, health outcome goals, and population health strategies
• Serve as liaison between internal teams and external partners to address community needs and improve access to services
• Drive and support outreach strategies that increase awareness of member benefits, preventive services, and community resources
• Apply knowledge of public health principles and social drivers of health to identify barriers impacting members and communities
• Monitor community trends, disparities, and emerging needs to inform outreach priorities and organizational strategy
• Accurately document outreach activities, events, referrals, and partnership engagement in QuickBase or other tracking systems
• Maintain accurate data entry to ensure integrity of records and reporting
• Regular travel throughout assigned region for on-site visits, presentations, coalition meetings, member engagement, and community outreach activities
• Maintain working knowledge of covered benefits and program changes
• Conduct presentations to community groups in accordance with current approved communications and marketing plans and state regulations
• Reside in the same region where they are assigned to work

Benefits

• medical
• dental and vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance
• bonus incentive plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees