Community Engagement Coordinator - Housing and Community Services

City of Aurora • Aurora, CO

6d

About The Position

The Community Engagement Coordinator performs professional community liaison work to build long-lasting relationships between the community and the City to cultivate trust and encourage vibrant civic participation. This role serves as a bridge between the City, residents, developers, and community by partnering on a variety of engagement projects and addressing topics affecting residents. Additionally, they develop and administer neighborhood engagement programs to provide resources and capacity-building opportunities to neighborhood groups. This role is part of the Community Engagement Division and will collaborate closely with all divisions in the Housing and Community Services Department.

Requirements

• Bachelor's Degree in planning, public administration, community development, or a related field
• At least three (3) years’ progressively responsible community engagement experience
• Valid driver’s license
• The principles and practices of community outreach, program development, public administration, and local government structure and services
• Best practices related to community engagement through a lens of diversity, equity, and inclusion
• Personal computer with related software including word processing, database, and spreadsheet applications
• Strong interpersonal, analytical, organizational, and public presentation skills
• Strong group facilitation skills
• Strong collaboration skills with the ability to engage both community members and City staff/Council
• Communicate effectively both verbally and in writing
• Maintain effective working relationships with other employees and community members
• Develop and maintain effective interpersonal relations with diverse socioeconomic and multi-cultural groups
• Handles sensitive situations with tact and diplomacy
• Effectively manage multiple projects simultaneously
• Analyze and compile technical information and reports
• Interpret and apply applicable laws, ordinances, and policies

Responsibilities

• Plans, develops, and administers neighborhood engagement programs that improve quality of life and liaison services to respond to neighborhood issues and/or concerns
• Provides neutral facilitation to communities on various topics as requested by residents and/or city leadership
• Routinely engages with the community to identify future neighborhood program needs
• Attends community, ward, and town hall meetings on behalf of the City to support resident decision-making, listen to concerns, and support increased resident engagement
• Assists with the formation of newly established community groups, encourages neighborhood development, and creates capacity-building opportunities to support sustainable community engagement
• Creates and manages a database of community contacts through the neighborhood registration process and provides relevant updates through neighborhood newsletters
• Collaborates across the city organization and with community partners on behalf of the Housing and Community Services Department
• Plans, coordinates, develops, and implements grant projects or civic engagement academies.
• Prepares and presents oral and written reports and recommendations to community groups; boards and commissions; city leadership; and staff
• Provides technical support to officials and management
• Responds to public inquiries on neighborhood-related issues
• Educates and provides guidance to neighborhood leaders on city processes and regulations
• Collaborates with city team members and partners to design and implement community outreach plans
• Performs additional duties as assigned

Benefits

• Diverse community
• Competitive total compensation package
• Well-Funded General Employees Retirement Plan
• Light rail station minutes away
• On-site fitness center and overall employee well-being programs
• Internal educational programs to assist with career advancement
• Access to innovation workspaces
• Rewarding public sector work impacting a large and diverse community
• Growing city and employee population
• Rich benefits package with low employee costs
• Generous paid leave program
• 100% funded Employee and Family Care Leave Program
• Retirement pension plan and 457b plans available
• Subsidized recreation center pass, on-site fitness centers and wellness programs
• Continued education and career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level