Community Engagement Coordinator

The Coalition for the Homeless of Central Florida • Orlando, FL

5d

About The Position

The Community Engagement Coordinator role plays a vital role in advancing the mission of Coalition for the Homeless of Central Florida by coordinating and tracking all in-kind donations, maintaining donation inventory, and distributing in-kind items to guests and housing specialists according to protocol. The ideal candidate is highly organized, detail-oriented, and committed to precision in every task. This position requires exceptional organizational skills, thorough follow-through, and immaculate attention to detail to ensure all processes run smoothly and consistently reflect the professionalism of the organization. This Community Engagement Coordinator role is primarily responsible for in-kind donation coordination, inventory management, and donation-related logistics.

Requirements

• Bachelor’s Degree in a related field or a minimum of two years of relevant work experience.
• Prior experience working with volunteers and supervising group activities
• Familiarity with stewardship and donor engagement practices
• Proficiency in Microsoft Office Suite and volunteer management software (e.g., Samaritan)
• Proficiency in Word, Excel, PowerPoint, Outlook, and Canva
• Comfortable lifting up to 25 pounds
• Valid driver’s license required
• Ability to coordinate cross-departmentally for event planning and development goals.
• Team-oriented and collaborative; works effectively with colleagues, volunteers, and community partners.
• Produces accurate, high-quality work and follows through on commitments.
• Develops clear systems, processes, and communication to support smooth operations and avoid errors.
• Strong organizational and time management abilities.
• Detail-oriented with excellent written and verbal communication skills.
• Confident presenting to and interacting with large groups.
• Strong problem-solving skills and sound judgment.
• Ability to remain calm and responsive in urgent or high-pressure situations.
• Friendly, approachable, and professional demeanor.
• Ability to represent the organization positively in both internal and external settings.
• Willingness to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Proficiency in Word, Excel, PowerPoint, Outlook, and Canva.

Responsibilities

• Receive, log, organize, store, and fulfill stock and personal item donation requests while maintaining accurate and orderly donation inventory.
• Serve as the primary point of contact for in-kind donors, donation drives, and donation-related inquiries.
• Coordinate donation intake, sorting, storage, and distribution to internal programs and departments.
• Maintain organization and cleanliness of the donation room and related storage areas.
• Keep bulletin boards and on-campus donation materials current, accurate, and engaging.
• Create Canva materials for donation drives and donation-related campaigns in collaboration with the Development and Communications Manager.
• Respond to donation-related inquiries via phone and email as assigned.
• Support donation-related components of community events and fundraising initiatives.
• Receive, sort, and accurately document donated items in the appropriate tracking systems and databases.
• Manage in-kind donation request forms, stock requests, outreach supply requests, and internal order fulfillment.
• Maintain accurate donation and inventory records to support program operations and reporting needs.
• Capture donation impact stories or photos as appropriate for Development and Communications use.
• Provide coverage for Volunteer Services responsibilities during absences or peak operational needs and provide general support within the development team as needed.
• Share responsibility for managing community engagement email inboxes and responding to inquiries in a timely and professional manner.
• Collaborate on planning, setup, and day-of execution of community events, donation drives, and outreach activities.
• Provide coverage and cross-support when the other Community Engagement team member is out of the office.
• Assist with outreach tabling and community awareness efforts as needed.
• Support stewardship activities related to donations and community engagement, including follow-up communications and thank-you outreach.
• Provide additional assistance across Community Engagement functions as operational needs arise.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level