Community Educator

Amerihealth Caritas Health Plan•Charleston, SC

54d•Onsite

About The Position

Under the supervision of the Supervisor, Community Outreach, the Community Educator promotes The Health Plan's programs throughout the state via site visits and participation in community events. They will identify and direct potential Medicaid and uninsured candidates appropriately to The Plan's programs. They will develop, implement and manage community event opportunities and coordinate these activities with the Community Education staff. They will educate potential Medicaid recipients on how to enroll and access the enrollment broker system for plan enrollment.

Requirements

High School/GED required.
1 to 3 years experience in sales, service, support or community-based marketing preferred.
Reliable transportation and automobile insurance required.
Must reside in South Carolina's Upstate region.
Flexible schedule, nights and weekends required to attend community events.

Nice To Haves

Associate's Degree preferred.

Responsibilities

Presents and explains program benefits to potential members
Develops, implements and manages community outreach opportunities and activities ensuring that the activity is staffed and supplied adequately
Works with various community agencies to coordinate meetings and activities that will allow the company to establish a relationship within assigned service areas
Supports member retention and assists auto enrollees with the selection of primary care physicians, explains program benefits and assists in follow-up to Member Services for members with concerns
Establishes and maintains professional relationships at scheduled sites and at community events
Maintains proper appearance relative to the setup of materials and tables at community sites and events
Adheres to flexible scheduling to include weekends, evenings and special events
Seeks out and identifies opportunities within the community for site setup and event participation
Keeps abreast of current market changes and competitor activities, and informs management of activities that may affect member enrollment
Maintains and follows proper protocol for encounter forms, daily log submissions and other back office responsibilities
Maintains and submits all paperwork requirements accurately and within proper time lines
Coordinates and implements face-to-face education and outreach sessions/workshops for members and potential members based on referrals from various departments
Conducts orientations on ACFC and other educational presentations to organizations, members and potential members as needed