Community Education Coordinator

Good Shepherd Hospice • Henryetta, OK

48d

About The Position

The Community Education Coordinator is responsible for providing customer service and increasing the use of Good Shepherd Hospice in assigned nursing facilities in an ethical and compliant manner. This CEC provides customer service to the prospective patients, families, and caregivers through education and in-servicing. Assisting with excellent and positive communication between GSH and partnering facilities is vital to the success of this role.

Requirements

• Must have a valid license to drive an automobile and have an acceptable driving. record as required by the automobile insurance carrier.
• Thorough knowledge of sales techniques and market analysis with a strong desire to meet and beat goals.
• Commitment to the hospice philosophy of care.
• Proficient in financial analysis and technology (Word, Excel PowerPoint).
• Extensive experience in consultative sales; expertise and knowledge of customer service and competition a must in the assigned region.

Responsibilities

• Work closely with identified referral sources in all assigned facilities to ensure customer service and all eligible patients who need hospice, receive it in as timely a manner as possible.
• Utilize required technology daily and weekly (email, Outlook, CRM).
• Conduct a meaningful competitive analysis in assigned facilities.
• Conduct customer service and provide informational visits and evaluations with patients and families.
• Assist with development of market and company-wide specific growth strategies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Nursing and Residential Care Facilities
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees