Mercy Retirement and Care Center - Community Coordinator and Driver

Transforming AgeOakland, CA
1d$25 - $27Onsite

About The Position

Join a Team Making a Real Difference in the SF Bay Community! Do you have a passion for giving back and creating positive change? Do you love working with seniors and want to be part of something truly making a difference to our San Francisco East Bay community? If so, the Mercy Brown Bag Program is looking for YOU! Founded over 40 years ago by the senior residents of Mercy Retirement & Care Center in Oakland, we’ve been serving older adults across Alameda County ever since with fresh, healthy groceries. The need has grown as the senior population has boomed, and inflation escalated, so in 2025 we are now serving over 10,000 (very) low-income seniors - twice a month. Headquartered in Oakland, we’re a small but mighty team, powered by 500+ volunteers who are dedicated to improving lives. We are looking for a passionate, driven individual to join us in this mission and work in this critical arm of Brown Bag. If you want to make a real, lasting impact on the lives of some of the most vulnerable of our neighbors, we want you on our team! Ready to make a difference? Apply today and help us continue to serve those who need us most! Our Culture of Excellence is built on a foundation of respect, integrity, and a commitment to the well-being of both our residents and our team members. We foster a collaborative and supportive environment where innovation and compassion drive.

Requirements

  • At least 18 years of age.
  • Current First Aid Training and Certifications as per Title 22.
  • Valid California Class B Driver’s License and maintain a clean, insurable driving record.
  • If you do not currently possess a Class B license, you must be capable of successfully completing a Class B Driver Education course if required for the assigned truck.
  • Previous experience as a driver; comfortable driving 14 to 20 ft. commercial trucks.
  • Knowledge of food safety standards and safe practices within a warehouse environment.
  • Strong verbal communication skills with the ability to interact professionally with partner site managers, volunteers, donors, and Food Bank staff.
  • Ability to navigate challenging conversations with external partners and volunteers, particularly around food safety or compliance, while maintaining professionalism and ensuring adherence to MBBP standards.
  • Proficient in using GPS and routing systems; familiarity with the Bay Area is preferred.
  • Basic math skills required to calculate portion allotments across varied sites (12–15 different food items per site).
  • Experience using manual or electric pallet jacks is preferred.
  • Completion of a background check, drug screening, and other pre-employment screenings (Physical, fingerprinting, and TB test) per state/local guidelines (Title 22 CA)

Nice To Haves

  • Forklift operation experience is a plus.

Responsibilities

  • Fulfills grocery orders for Senior Centers and Senior Residencies served by East Bay Mercy Brown Bag Program in Oakland, CA.
  • These orders are typically delivered in bulk and require the driver to unload and help set up farmers' market–style food distributions at 2–5 sites per day.
  • Selects products from warehouse stock to build pallets with 12–15 food items per site.
  • Loads, unloads and operates 20-foot box trucks and mobile farmers market vehicles for daily grocery deliveries.
  • Provides excellent customer service, coordinating with partner site staff and volunteers to efficiently set up points of distribution.
  • Collaborates with site coordinators to manage recipient tracking and maintain accurate inventory records.
  • Serves as an ambassador of Mercy Brown Bag, representing the organization professionally to recipients, volunteers, site coordinators, donors, sponsors, and other guests during site visits and tours.
  • Protects Mercy Brown Bag Program property by ensuring proper handling of trucks, food, and property.
  • Promptly report any damage or incidents to the appropriate manager.
  • Cares for assigned truck - ensuring the vehicle is equipped with required documentation and emergency equipment, such as vehicle registration, proof of insurance, accident report forms, reflectors, and fire extinguishers.
  • Maintains cleanliness and safety standards in both the warehouse and vehicles.
  • Assists with site inspections and visits from funders, sponsors, and donors as needed.
  • Attends in-service training as assigned to stay current on policies, procedures, safety regulations, and professional development.
  • Participates in staff meetings and inventory days.
  • Demonstrates commitment to Culture of Excellence and strategic goals
  • Performs other duties as assigned
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