Community Connections Resource Specialist

TNC CommunityIndependence, MO
2d

About The Position

The Community Connections Resource Specialist is part of TNCs Community Connection Team, which ensures all daily activities are planned/carried out to support the safety, health, and personal interests of the individuals TNC Community supports. The CCRS plays a vital role in a specially funded program designed to connect individuals with Intellectual Disabilities to valuable community resources. Like all TNC Community Team members, the CCRS is an advocate for the individuals TNC supports. We champion equity and inclusion for individuals with disabilities, inspiring lives of dignity, belonging, and joy. The CCRS is also a mandatory reporter of all suspected/alleged abuse and neglect in accordance with TNC policies. TNC Community is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Requirements

  • Must be at least 18 years of age
  • Bachelors Degree or higher, or equivalent experience
  • High School Diploma or GED required
  • Minimum 2 years of experience in social services
  • Experience planning/facilitating community activities
  • Experience working with IDD individuals
  • Ability to clear background checks and drug/alcohol screenings as required.
  • TNC Community's drug and alcohol testing programs comply with the Federal Transit Administration regulation 40 CFR Part 655.
  • Current CPR/First Aid certification
  • Maintain current Abuse/Neglect Training
  • Completion of Gentle Teaching or Equivalent
  • Must participate in all mandatory trainings and re-certifications as required
  • Ability to drive motorized vehicles
  • Valid class E Missouri drivers license or equivalent
  • Must have own transportation and proof of insurance
  • Ability to lift 75 pounds (weight may vary)
  • Flexible schedule
  • Familiar with and able to use a computer
  • Adept with Microsoft Office software: Outlook, Word, Excel
  • The position requires sufficient written, verbal, and nonverbal communication skills to effectively engage with individuals, staff, volunteers, community members, and administration.

Responsibilities

  • Receive and process intake referrals for the Jackson County Outreach Program.
  • Review referrals to determine eligibility for program services.
  • Respond to inquiries from Support Coordinators and other stakeholders regarding the Outreach Program.
  • Provide detailed program information to new individuals, families, Support Coordinators, or advocates.
  • Complete intake forms for new individuals entering the program.
  • Track the progress of individual goals and program outcomes.
  • Facilitate program discharge upon completion.
  • Conduct follow-ups with individuals who have exited the program to ensure ongoing success.
  • Send out vacant notifications to fill openings in the program.
  • Provide transportation assistance for individuals to access community resources.
  • Support individuals in obtaining vital documents such as birth certificates, completing applications, and more.
  • Drive the company car while assisting individuals in their community resource needs.
  • Take on a caseload if assigned staff are unavailable.
  • Assist individuals in the community, including driving the company car as needed.
  • Support document tracking and billing activities.
  • Attend regular staff meetings.
  • Collaborate with Program Managers to develop and regularly extract Therap reports on community integration activities.
  • Submit monthly quantitative and qualitative data to Development Director.
  • Maintain individual and program confidentiality and uphold individuals rights.
  • Do not discuss identifiable individual information about supported individuals or agency personnel in the presence of others.
  • Once a community outing is planned, notify staff through electronic documentation system (enter a T-log in Therap) with details.
  • CCRS work schedule is Monday Friday, 8:30 a.m. 4:30 p.m., allowing flexibility to accommodate relationship formation and participation in community outings as necessary.
  • Respond to activity-related issues at assigned sites.
  • Submit receipts for program purchase(s) to Finance Team by last day of month in which purchases are made.
  • Submit activity-related bills/invoices to Finance Team for processing.
  • Coordinate with managers and residential staff at applicable sites to schedule transportation for individuals activities.
  • Attend regularly scheduled Programs Team meetings, sub-team meetings, all-staff meetings, and in-service trainings/education.
  • Complete/file forms, paperwork, and reports according to guidelines in a timely manner.
  • Assist in maintaining an orderly, safe, and hygienic environment for individuals.
  • When on-site, assist house staff in fire/disaster drills or should actual disaster occur, participate in moving individuals to safety.
  • Other related duties as assigned.
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