Community Connections Coordinator

Community FoodBank of New Jersey • Egg Harbor Township, NJ

5h

About The Position

Join our team and become a part of something bigger – a force for change in the fight against hunger. The Community FoodBank of New Jersey is more than just a food bank – we champion healthier lifestyles and positively impact social and economic change. Together we can create a stronger, more resilient New Jersey for everyone.
The CFBNJ Community Connection team creates pathways to federal nutrition programs by offering direct and virtual application assistance services in resource-limited communities throughout our 12-county service area. This position is responsible for providing direct and virtual, community-based outreach on these federal nutrition benefits that will improve household food security and financial stability. The Community Connection Coordinator is responsible for providing education and awareness on federal nutrition benefits and assisting eligible households with connecting to benefits.

Requirements

• Bachelor's degree plus at least 2 years of experience in customer service, communication, community outreach, community organizing, or similar.
• Strong candidates will have excellent interpersonal and time management skills, strong organizational abilities, and a high degree of professionalism and empathy.
• Experience building community partnerships.
• Candidates will need to be able to read, write and speak Spanish or Arabic to provide services to our neighbors in the community.
• Must be highly proficient in 0365 applications, comfortable providing virtual presentations, and entering data daily.
• Position requires local and statewide travel.

Responsibilities

• Develop in-depth knowledge of SNAP and other benefits policies and regulations.
• Review households' eligibility for SNAP, WIC, School Meals, and Summer EBT and assist neighbors at community partner locations with completing federal nutrition applications.
• Host virtual information sessions to educate both community partners and neighbors on federal nutrition programs and the importance of improving food security.
• Conduct follow-up with neighbors, provide case review, advocacy, troubleshooting, and confirm applicants benefit determination status using a case management database to assess program impact and efforts.

Benefits

• Opportunity for impact: Last year we provided over 90 million nutritious meals across New Jersey and educated over 25,000 people about health and nutrition.
• Balance: Generous time off, 14 paid holidays, childcare resources, and organization-wide engagement days.
• Financial Wellness: 401k with 4% company match after 1 year.
• Health Benefits: Medical, Dental, Vision and Wellness Programs.
• Recognition and Certifications: Learning opportunities, tuition and certificate reimbursement, and engagement with our reward and recognition program, Bonusly!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level