Community Connections Case Manager

Caritas Family Solutions • Herrin, IL

just now

About The Position

The Community Connections Case Manager maintains and strengthens family
units, by providing intensive in-home services designed to prevent children from entering the foster care system. This program, works with family strengths, monitors the family dynamics, provides linkages to community resources, assists with immediate needs and concerns, as well as general case management services. Emphasis is on child safety and keeping the family together.

Requirements

• Bachelor's’s Degree in Social Work or related human services field (Related fields will be considered.)
• 0-6 months case management experience preferred but not required
• Child Welfare Employee License and any additional certifications as mandated by the Department of Children and Family Services.
• Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
• Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
• Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
• Active Learning — Understand the implications of new information for both current and future problem-solving and decision-making.
• Active Listening — Give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Critical Thinking — Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Mathematics — Use mathematics to solve problems.
• Monitoring — Monitor/Assess performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Reading Comprehension — Understand written sentences and paragraphs in work-related documents.
• Speaking — Talk to others to convey information effectively.
• Writing — Communicate effectively in writing as appropriate for the needs of the audience.
• Language — Able to read and write in English.
• Coordination — Adjust actions in relation to others' actions.
• Negotiation — Bring others together and trying to reconcile differences.
• Persuasion — Persuade others to change their minds or behavior.
• Service Orientation — Look for ways to help people.
• Social Perceptiveness — Be aware of others' reactions and understanding why they react as they do.
• Complex Problem Solving — Identify complex problems and review related information to develop and evaluate options and implement solutions.
• Time pressure decision-making — Make decisions without much analysis or time to consider alternatives.
• Time pressure planning — Plan and be responsible for regularly meeting strict deadlines.
• Judgment and Decision Making — Consider the relative costs and benefits of potential actions to choose the most appropriate one ensuring that decisions made have an impact on others, the image/reputation of Caritas, and/or the financial resources.
• Systems Analysis — Determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
• Systems Evaluation — Identify measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
• Must display a willingness to adopt trauma informed interventions, principles, and practices as well as commitment to ongoing development of their capacity for application of trauma informed care.
• Realizes the prevalence of trauma among persons served by Caritas and the general population.
• Recognizes how trauma affects everyone involved-including clients, their families, staff, and community; and impacts behaviors.
• Responds to trauma by actively implementing the guiding principles of trauma informed care into their daily practice.
• Resists re-traumatization of persons served and staff providing services, by creating safe, welcoming, and supportive environments.
• Proficient Computer Skills In: Outlook, Word, Database Management Software
• Access to reliable transportation to get to/from work
• Access to a reliable automobile
• Must provide proof of auto liability insurance (and continue to while working in this position)
• Must possess a valid driver's license

Responsibilities

• Meets with families in their homes at various hours of the day as well as on call duties as scheduled in potentially high-risk neighborhoods.
• Facilitate connections to community-based resources and supportive services to address challenges impacting family stability and well-being.
• Serves as a conduit of information between all parties to the case and identified stakeholders, including medical, educational and mental health providers.
• Conducts visits with children, parents and/or caregivers that include the on-going assessment of child safety, permanency and well-being.
• Develops & implements a plan for delivery of services & supports in collaboration with the family that meets the immediate needs of the children and the family
• Performs case management responsibilities in accordance with state and federal laws, Department of Children and Families Administrative Codes and Operating Procedures, funding source policies and internal policies on child abuse, abandonment, and neglect within required timeframes.
• Willingness to travel as position requires frequent travel; follows agency and state guidelines regarding driving, rules of the road, and safety.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level