Community Building Support Associate

Hudson Guild•New York, NY

43d

About The Position

The Community Engagement Support Associate will aid Hudson Guild in its mission by supporting outreach, engagement, event and direct program execution that fosters stronger relationships with and direct support to community members. This role helps the department deliver a vibrant seasonal program (e.g., holiday events and initiatives and neighborhood hardship support), supports inclusive engagement practices, and implements one-on-one direct support to community members who are seeking support and/or participating in programs and events.

Requirements

High school diploma or equivalent required; Associate's or Bachelor's degree in community development, social sciences, public administration, or a related field preferred.
Experience (paid or volunteer) in a direct role helping individuals and/or families, event support, community outreach, or program implementation strongly preferred.
Strong attention to detail.
Service oriented, punctual, and competent with technology.

Nice To Haves

Non-profit sector experience is a plus.
Bi-Lingual (Spanish, Mandarin, or Cantonese Strongly Preferred).

Responsibilities

Schedule and conduct appointments with community members to help them apply for emergency hardship assistance following all organizational protocol.
Accurately track all interactions in Excel or in the software requested by supervisor
Provide daily reports to supervisors related to meetings and work performed
Regularly help with translation as needed for appointments, events, and daily program operations.
Assist in planning, coordinating and implementation of several community events and other seasonal programming including all logistics for events: registration, greeting participants, answering questions, check-in, facilitating parts of the event as needed, aiding volunteers as needed, set-up/break down, preparing materials, signage, photography
Conduct outreach to local-residents, partner organizations, businesses, and community groups to promote programs, solicit participation and support relationship development as needed.
Collect data: track attendance/participation, solicit feedback, assist in preparing summary reports or dashboards on engagement outcomes.
Coordinate with internal departments (communications/marketing, operations, volunteer services) and external partners (CBOs, vendors, sponsors) as needed to ensure smooth execution of programs.
Provide administrative support as needed.
Ensure inclusive practices and accessibility in program and event delivery - being responsive to diverse community needs and backgrounds.
Be flexible and responsive to changing program priorities, including extended hours, outdoor settings, or changing event formats.