Community Benefits Enrollment Specialist

Family Health Centers of San Diego•San Diego, CA

2d•$24 - $30

About The Position

Family Health Centers of San Diego is looking for a Community Benefits Enrollment Specialist to provide dedicated and specialized assistance for patients and clients applications for multiple social services programs, which may include: SSI/SSDI, Medi-Cal, Medicare, Cal Fresh, LIHEAP. Serves as a primary point of contact for programs and departments within FHCSD, such as case managers, who need benefits applications assistance for their patients or clients. Serves as a point of contact with public benefits entities on behalf of FHCSD patients and clients.

Requirements

A Bachelor’s degree in a related field preferred.
Evidence of ongoing training and education in related areas such as mental illness, substance abuse, and/or homelessness.
Ability and means to travel as needed in a timely manner within San Diego County.
DRIVER REQUIREMENTS: Requires an active Class C California driver's license, proof of liability insurance at $100,000, on vehicle used. No more than 2 points in past 12 months; No suspensions in last 2 years for moving violations; No DUI, reckless or felony Driving within 5 years. No license revocation in 7 years.
2 years of experience with health education or working in the medical/health or other social services related field.
Familiarity with Social Security Administration’s Listings of Impairments.
Good writing skills and the ability to analyze extensive data and create written reports with accuracy and brevity.
Computer experience, including troubleshooting and problem solving and proficiency in MS Office applications (Word, Excel) and database management.

Responsibilities

Provide dedicated and specialized assistance for patients and clients.
Client base consists of referrals from FHCSD’s Enhanced Care Management, Community Support Team Members, and PACE.
Provide assistance with client base in gathering information to complete applications and filing claims/appeals.
Gather medical records and other needed information and documentation in completing applications.
Complete and write SOAR Medical Summary Reports for each individual’s application.
Accompany individuals to set appointments at the Social Security Administration as appropriate through each element of the required process.
Provide coordination related to visits to medical doctors, psychiatrists, and other healthcare specialists in obtaining evidence in support of application process.
Serves as a point of contact with public benefits entities on behalf of FHCSD patients and clients.
Performs other duties as assigned