Community Association Manager (onsite)

Leland Management, Inc•Tavares, FL

8d•Onsite

About The Position

Join our Team! Leland Management is seeking an onsite Community Association Manager for one of our communities in the Tavares, FL area. Join our team to learn why the Orlando Business Journal has named us one of Central Florida’s Best Places to Work for 15 consecutive years, including winning first place in our category for 2021! The position is full-time with a competitive salary and excellent benefits. Description Onsite Property Managers are certified and licensed by the State of Florida for Community Association Management (CAM). CAM’s ensure the entire community is organized and operated in accordance with the association’s governing documents. Responsibilities include working directly with the Board of Directors, association’s attorney, and contractors to manage the community, as well as facilitating solutions to problems between the community and the support staff. Strong management skills, proficiencies in customer service, understanding financials/budgeting and supervisory capabilities are required.

Requirements

Strong working knowledge of customer service principles and practices.
Ability to read, analyze, and interpret technical procedures, leases, regulations or documents with a similar degree of complexity.
Strong interpersonal, leadership, and customer service skills.
Computer literate with proficiency and working knowledge of Microsoft Office Applications (Word, Excel, and Outlook).
Should possess strong managerial background with one (1) to three (3) years of experience as a manager within the association management industry or a similar field such as hospitality, apartments, developer or real estate.
Community Association Manager (CAM) License.

Nice To Haves

Experience with site inspections and conducting meetings is preferred.
Experience in Association Software such as TOPS is favorable.
Involvement in overseeing the property or building operations, such as staff and service contracts, resident retention and resident improvements is favorable.

Responsibilities

Organize time effectively in a dynamic work environment and successfully balance the competing demands of multiple projects in a self-sufficient manner.
Adhere to the highest standards of performance and models them to the staff.
Complete projects by motivating, supervising, and directing a team of associates.
Foster a professional relationship with residents and the Board of Directors as well as with other business groups such as contractors, technicians, and vendors.
Display an exceptional ability to analyze and deal with a variety of situations that could otherwise be potential problems.
Analyze advantages and disadvantages of various policies and make recommendations to the Board.
Handle potentially stressful situations with composed authority.
Understand and follow directions given by direct supervisors as well as the Board of Directors.
Review financial reports and develop complete and accurate financial budget(s).
Possess knowledge of assets, cash balances, availability of funds for projects, and cash flow management for capital improvements.
Maintain and implement current knowledge of state regulatory agency statutes and the community’s documents, policies, and procedures.
Ensure property improvement and maintenance of common areas.
Prepare for and conduct association meetings.
Process violations, work orders, and architectural control applications.
Maintain a positive and confident demeanor with changing environments and growing communities.