Community Association Manager (onsite)

Leland Management, Inc•Lithia, FL

1h•Onsite

About The Position

Join our team! Leland Management is seeking a Community Association Manager in the Lithia, FL area with excellent customer service skills. Join our team to learn why the Orlando Business Journal has named us one of Central Florida’s Best Places to Work for 15 consecutive years, including winning first place in our category for 2021! The position is full-time (Monday thru Friday) with a competitive salary and excellent benefits. Applicant should have experience with site inspections, covenant enforcement, assisting boards with day-to-day aspects of managing an association, preparing for and conducting association meetings, reviewing financial reports, preparing budgets, project management, preparing service bids and overseeing contractors. Applicants must also be knowledgeable with Florida Statutes and be proficient with understanding and executing the requirements of the governing documents of an association. Computer skills in Microsoft Office (Word, Excel, and Outlook). Experience in Association Software such as Caliber is helpful. Community Association Managers are responsible for the management and day-to-day implementation of the procedures and programs that will ensure a well-managed and maintained property. Leland CAM's place the highest emphasis on positive response to the concerns and needs of Association Board Members and Homeowners. Ability to work with a team. Leland managers are supported by a large team of accounting, administrative, mailroom, architectural review and other support staff. The ability to communicate with the team is essential. Operations Management: Responsible for the day-to-day operations of all aspects of the either an on-site or portfolio of communities to ensure excellent service. Property Maintenance: Solicit bids, provide comparisons, and monitor all maintenance programs relating to the property and aesthetic appearance of the property, building strong relationships with vendors. Owner Representation: The sole and ultimate liaison for all resolutions of the property, utilizing sound business judgment to resolve issues and conflicts. Communication: Manages individual account information with the utmost confidentiality, communicating professionally both oral and written information effectively. Develop and monitor property budgets on a timely basis in a manner that supports the financial expectations of the Board and Association. Coordinates, negotiates and issues vendor contracts for property services in accordance with the management agreement. Prepares a monthly board package to the Board of Directors consisting of a management report outlining actions required, proposals, correspondence and financial reporting. Daily use of company software (Caliber), Word and Excel documents for communication, organization and detailed follow-through.

Requirements

MUST be a Florida Licensed Community Association Manager.
Experience in an environment requiring high levels of customer service, highly motivated and confident professional, excellent written\verbal communication skills, detail oriented, proven leadership, problem solving skills, competent in Excel, Word, Outlook and experience with financial reports and budgets.
2+ years’ work experience in Association Management with prior people and project management experience with condominiums, apartments, hotel, time-shares, developer, townhomes or homeowner’s associations.

Nice To Haves

Experience in Association Software such as Caliber is helpful.

Responsibilities

Responsible for the day-to-day operations of all aspects of the either an on-site or portfolio of communities to ensure excellent service.
Solicit bids, provide comparisons, and monitor all maintenance programs relating to the property and aesthetic appearance of the property, building strong relationships with vendors.
The sole and ultimate liaison for all resolutions of the property, utilizing sound business judgment to resolve issues and conflicts.
Manages individual account information with the utmost confidentiality, communicating professionally both oral and written information effectively.
Develop and monitor property budgets on a timely basis in a manner that supports the financial expectations of the Board and Association.
Coordinates, negotiates and issues vendor contracts for property services in accordance with the management agreement.
Prepares a monthly board package to the Board of Directors consisting of a management report outlining actions required, proposals, correspondence and financial reporting.
Daily use of company software (Caliber), Word and Excel documents for communication, organization and detailed follow-through.