Community Assistant - The Heights

CWS Apartment Homes•Huntsville, TX

23h•Onsite

About The Position

CWS Apartment Homes is a successful and dynamic organization founded and maintained by passionate professionals. We love what we do and our mission is simple: To enhance lives…The CWS Way! We believe that every person we partner with should have an engaging and meaningful experience that inspires them to be and give their best. If you are ready to perform your best work now we would love to provide you the opportunity to become part of our team. The Community Assistant promotes the leasing and occupancy goals of the community while promoting resident satisfaction by acting as a liaison between residents and the staff. We are honored to be recognized as a multi-award winning organization, including one of the Best Places to Work in Multifamily Housing. At CWS, we recognize these awards are won because our greatest asset is our people. CWS’ competitive advantage is to hire leaders with qualities which allow them to successfully interact with colleagues and others in the workplace and beyond. At the heart of CWS is our volunteer program, BRIDGE. This program was designed to provide employees with the opportunity to give back to their local communities through volunteerism and community involvement. BRIDGE is employee-directed, affording each the opportunity to find their own passion within their community. Since 1969, CWS has delivered exceptional living experiences for our customers. Over the years, our company has expanded and we’re proud to serve more than 60,000 residents and 800 team members across the country. We believe our success is a product of staying true to who we were at the onset. As a result, our daily actions are designed to deliver on our purpose of “Enhancing Lives the CWS Way!” Through “Enhancing Lives the CWS Way,” our five core values we embody are: Honoring Our Word, Ethical Dealings are Paramount, A Respect for People, Requirement for Profitability and Sustainability, A Demand for Excellence with a Sense of Urgency.

Requirements

General knowledge of student housing property management
Strong verbal and written communication skills
Able to adhere to a set and variable work schedule, including weekends and emergencies
Able to establish and maintain effective working relationships
Able to maintain a professional and ethical atmosphere
Own a valid driver’s license with good driving record and current automobile insurance
Strong customer service orientation
Basic internet, word processing, and spread sheet skills
Able to perform work responsibilities at locations other than home property
Able to travel within major metropolitan area and may be required to attend company functions in other cities
High school diploma or GED
Current lease onsite or lease no later than the next applicable lease term
Must be an enrolled, degree-seeking student

Responsibilities

Leasing the community
Prepare move-in packages and lease paperwork
Walk units to confirm readiness
Review lease and issue keys, gate cards, etc.
Establish and maintain rapport with residents and act as a liaison between the residents and the staff
Plan and implement social events for residents on a regular basis
Assist residents with any issues or conflicts that may arise
Participate in on-call program for after-hours resident emergencies
Participate in weekly staff marketing meetings
Actively participate in the annual and semi-annual turn process
Assist with marketing needs of the community
Maintain office supplies
Assist with maintaining resident files and entering resident information into database
Attend and participate in regular CWS safety meetings
Adhere to key control policy

Benefits

Multi-award winning organization, including one of the Best Places to Work in Multifamily Housing
Volunteer program, BRIDGE, designed to provide employees with the opportunity to give back to their local communities through volunteerism and community involvement

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