Community Ambassador (Contract, 3-Month Term)
About The Position
We’re looking for Community Ambassadors to help support, host, and guide creators and users as Cantina continues to grow. As a Community Ambassador, you support and elevate the Cantina experience by hosting live rooms, guiding creators through workflows, and ensuring users can engage meaningfully with the product. You play an important role in helping creators get started, answering questions in real time, and contributing to a welcoming, high-quality community environment. This is a camera-on, mic-on role that requires comfort with live hosting, moderation, and active participation in live rooms. This is a 3-month contract role to start , with the potential to extend based on performance, availability, and evolving program needs. For this hiring round, we’re prioritizing candidates who can reliably support weekend shifts ; additional weekday availability is a plus.
Requirements
- Comfortable hosting live on camera and microphone
- Experience with live or social platforms such as Twitch, TikTok Live, Discord, or similar
- Strong communicator with a friendly, approachable presence
- Curious about AI, social platforms, and emerging creator tools
- Able to work independently while collaborating with a distributed team
- Organized and thoughtful about time management and boundaries
- Able to reliably support weekend shifts ; weekday availability is a plus
Nice To Haves
- Experience moderating online communities or live chat rooms
- Familiarity with AI or creative tools
- Experience creating content or engaging audiences on social media
- Experience supporting creators or users on fast-evolving platforms
Responsibilities
- Host and facilitate live rooms
- Support creators and users
- Maintain product fluency
- Moderate and uphold community standards
- Contribute to community growth
- Support events, programming, and community initiatives
- Collaborate with Community and Marketing teams on engagement efforts
- Stay informed on trends, internet culture, and creator behavior relevant to the platform
- Support scheduled shifts reliably and communicate availability clearly
- Complete assigned weekly deliverables related to hosting, creator support, or feedback gathering
- Track time and availability using Cantina tools
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
