Community Aide (Part-Time)

Brigham Young University•Provo, UT

13d

About The Position

As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the University's Mission: "To assist individuals in their quest for perfection and eternal life.” Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth—all situated within a beautiful and historic campus—make it hard to imagine a more inspiring place to work. Brigham Young University strongly prefers to hire faithful members of The Church of Jesus Christ of Latter-day Saints. The Community Aide supports Student Family Housing management by fostering a safe and welcoming residential community, providing after-hours lockout assistance, and completing assigned operational and community-related duties. This role serves as a resource to residents while assisting management in maintaining housing standards and services.

Requirements

No formal education is required
Must be eligible to live in BYU Student Family Housing
Ability to work independently and responsibly
Availability for occasional overnight, weekend, and holiday on-call shifts
Legally eligible to drive in the United States

Nice To Haves

Prior housing, community leadership, or customer service experience
Familiarity with BYU policies and residential housing environments

Responsibilities

Community Support & Resident Engagement Work to build a cohesive and welcoming community among residents
Be available to residents to answer questions and provide guidance
Meet new residents, explain housing policies, and distribute mail keys
Serve as a positive example of BYU standards and Student Family Housing guidelines
Policy Compliance & Inspections Conduct weekly walkthroughs of assigned areas
Check stairwells, balconies, landings and common areas for compliance
Work with residents using an educational approach to resolve concerns
Perform winter semester wellness and safety inspections of apartments
Event Support, Communication, & Area Coordination Attend required trainings and staff meetings
Assist with housing events, activities, and community communication
Post notices, flyers, and maintain bulletin boards as needed
Coordinate area clean-ups and seasonal snow removal efforts
Administrative & Office Support Assist Student Family Housing management with assigned administrative and operational tasks
Support office operations during peak periods, staff absences, or special projects
Perform other housing-related duties as assigned by management
After-Hours Lockout & On-Call Assistance Respond to after-hours calls during assigned on-call shifts
Verify residents identity using housing systems
Meet residents at designated locations and issue temporary keys
Log key usage and report activity for next-day office follow up
Safety, Security, & Independent Decision-Making Perform duties independently during overnight, weekend, and holiday hours
Follow all housing safety, access, and confidentiality policies
Drive housing vehicles when required between housing areas
Report incidents and concerns to housing management

Benefits

Employee assistance program, available to the employee and all members of their household
Access to the library
Free on-campus parking
Free UTA pass
Discounts at the BYU Store and for many events at BYU

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