Community & Advocacy Lead

Hi Rasmus•Nashville, TN

6h•$85,000 - $95,000•Remote

About The Position

Innovation 🧠 – We embrace creativity and seek better solutions. Integrity ⚖️ – Honesty and trust guide everything we do. Collaboration 🤝 – Together, we achieve more. Growth 🌱 – We’re committed to personal and professional development. Empathy ❤️ – We prioritize understanding and human connection. The Community & Advocacy Lead owns the voice, relationships, and momentum of the Hi Rasmus community. This role sits at the intersection of brand, customers, and industry – turning real customer experiences into advocacy, conversation, and growth. You’ll build and nurture a vibrant ecosystem of clinicians, customers, partners, and industry voices who believe in the mission of Hi Rasmus and want to amplify it. From ambassador programs and community engagement to social presence and customer storytelling, you’ll create the flywheel that transforms satisfied customers into passionate advocates. This role is equal parts relationship builder and operator – someone who loves connecting with people while also executing programs that scale impact across our brand, marketing, and sales teams. You’re someone who thrives on building meaningful relationships and creating spaces where communities grow naturally. You understand clinicians and healthcare customers deeply, and you know how to translate their experiences into authentic stories that inspire trust. You’re both strategic and hands-on – comfortable designing programs while also rolling up your sleeves to execute them. Whether you're coordinating a customer story, engaging with clinicians online, or organizing community touchpoints, you bring warmth, curiosity, and follow-through to everything you do. You’re excited about helping build a brand that feels human, trustworthy, and deeply connected to the people it serves.

Requirements

Strong relationship-building skills with high emotional intelligence
Experience working with customer communities, advocacy programs, or brand/community marketing
Ability to execute programs from idea to implementation
Strong written communication skills with an authentic, human voice
Comfort engaging with clinicians, healthcare professionals, and industry leaders

Nice To Haves

Experience in healthcare, ABA, behavioral health, or clinician-facing products
Background in community building, partnerships, or advocacy marketing
Familiarity with social media engagement and thought leadership amplification

Responsibilities

Build and nurture an engaged community of clinicians and customers around Hi Rasmus
Develop and manage customer advocacy programs including case studies, testimonials, and customer references
Partner with Sales and Marketing to ensure customer stories support growth and education
Design and run ambassador programs with clinicians, enterprise champions, and industry voices
Build relationships with key voices in ABA and behavioral health
Identify and cultivate champions who authentically advocate for Hi Rasmus
Help amplify the voices of founders, executives, clinicians, and customers across social platforms
Engage authentically with community conversations across social media and industry channels
Ensure Hi Rasmus maintains a consistent, human-centered presence—not a corporate tone
Create meaningful community touchpoints beyond conferences (virtual events, meetups, community initiatives)
Support in-person industry events by building community engagement before, during, and after

Benefits

100% covered health, dental, and vision premium for employee-only standard plan (Family can join too, with a variable cost)
Employer Sponsored Short-Term Disability Coverage
Employer Sponsored Life Insurance
Optional group benefits: AD&D, long-term disability
Participation in a 401k plan through Empower
Professional development opportunities
Room for growth within the company
Paid Time Off: 10 vacation days, 5 sick days, 7 paid holidays + 3 floating holidays for ultimate flexibility
All Parents/Caregivers: 6 weeks fully paid
Birthing Parents: Up to 14 weeks paid
Fully remote and flexible work environment—work from wherever feels right!
Opportunity to make a meaningful impact in the Autism healthcare space