Community Advancement Food Resource Navigator

Fairview Health Services • St. Paul, MN

9d

About The Position

Fairview is looking for a Community Advancement Food Resource Navigator to join our team at our Community Health & Wellness Hub in St. Paul, MN. The Food Resource Navigator (FRN) is responsible for supporting patients, caregivers and/or dependents access and navigate clinical and community services and resources and adopt healthy behaviors related to Fair Table, Fairview’s food is medicine (Fair Table) initiative. This FRN will be part of Community Advancement’s Community Health Programs, Fair Table food is medicine team. The FRN supports providers and clinical partners through an integrated approach to care management and community outreach activities that work to promote, maintain and improve individual and community health through food security resource connections. The FRN provides social support and informal counseling, individual and group health education, and advocacy for individuals and community food security needs. Providing home visits and health screenings may be required.
The FRN will provide equity focused, relationship-based food resource navigation. Primary focus is patient and/or Fair Table participant engagement through one-on-one sessions and resource connection, cohort or program specific engagement opportunities, patient / participant communications. The FRN will offer program administration support at care sites across the system offering Fair Table programming and be an integral part of increase clinic capacity to address social determinants of health (SDoH) and offer knowledge and support for available services in response to SDoH screening. They will connect and enroll patients in Fair Table programs and external resources that are a best fit for their situation / needs. The FRN delivers culturally responsive and consistent follow-up for current food supports and offerings to clinics, providers, and patients. Has a deep understanding of local food systems and uses knowledge and networks to collaboratively support immediate food needs, as well as available long-term options for sustainable improved health outcomes and system change.

Requirements

• Associate of Science or equivalent experience in health promotion or project management
• 3 years experience working on community health, nutrition, or food security projects, programs or initiatives
• Community based leadership experience
• Experience, demonstrated competency and sensitivity in working with diverse populations
• Understanding of local, state, and national hunger relief organizations and resources
• Must have access to reliable transportation to perform work at multiple sites.
• Excellent customer service skills
• Creative thinking skills

Nice To Haves

• College degree in health, nutrition, human services or related field
• Teaching or presenting information to groups
• Experience with Microsoft Office
• Multicultural healthcare experience or healthcare experience in other countries
• Bilingual
• Community Health Worker Community Health Worker Certificate

Responsibilities

• Provide Direct Services
• Partner with other Community Health Workers, Care Management, interpreter services, and other Fairview departments to provide well-rounded support
• Promote wellness and food security by providing culturally appropriate health information to providers, patients and/or community members
• Provide individual social and health care support
• Refer and link to food security resources through health screenings and healthcare information
• Conduct health related screenings as assigned
• Assist patients and community members on resource navigation within assigned geographic area and assist other areas as needed
• Responsible for performing work at multiple Fairview or community sites
• Performs administrative support and other responsibilities as needed/assign
• Navigate the health and human services system
• Increase access to healthy food through culturally competent outreach and enrollment strategies
• Make referrals and coordinate services related to food security and diet-related health conditions
• Facilitate continuity of care by providing follow-up
• Link patients to and inform them of available community food resources
• Develop relationships and partner with community-based organizations to provide warm hand off referrals
• Advocate for individual and community needs
• Articulate and advocate needs of community and individuals to others
• Be a spokesperson for patients when they are unable to speak for themselves
• Involve participants in self and community advocacy
• Map communities to help locate and support needed services
• Bridge the gap between communities and the health and social service systems
• Enhance care quality by aiding communication between health system, patient, and community members to clarify cultural practices
• Educate patients / community members about how to use the health care and social service systems
• Educate the health and social service systems about patient / community needs and perspectives
• Establish better communication processes
• Attend community events to increase awareness about initiatives, programs, and health topics
• Builds processes and provides continuous improvement
• Supports evaluation including story gathering, reminders, incentives, data collection, and other methods
• Build, maintain and provide continuous improvement on hunger, diet related chronic condition, and general food referral and navigation processes
• Stays informed of current community health issues and trends, including evidence-based research, local and statewide needs, health disparities, and cultural competencies to contribute meaningfully to program development
• Contributes to a culture of improvement and innovative thinking
• Actively participates in creating and implementing improvements
• Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures, and standards
• Build Individual and Community Capacity
• Build individual capacity to achieve wellness through coaching, education and engagement activities
• Build community capacity by addressing social determinants of health and facilitating bidirectional supports between the health system and community organizations
• Provide educational opportunities to provide people the knowledge and skills needed to increase healthy food consumption
• Identify individual and community needs
• Mentor other CHWs – capacity building
• Seek professional development (continuing education)
• Provides an ultimate customer experience to all

Benefits

• Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more!
• Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree