Communications Specialist

Johnson & Johnson Innovative Medicine • Orlando, FL

1d • Remote

About The Position

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements, with teams working to develop medicines, find cures, and pioneer the path from lab to life while championing patients every step of the way. The Communications Specialist will support the Patient Service Center (PSC) through the development and execution of clear, tactical internal communications. This role creates and coordinates communication materials for learning initiatives, onboarding updates, process changes, and priority business communications. The Communications Specialist ensures messages are clear, actionable, and delivered consistently to support adoption and execution across PSC.

Requirements

• Bachelor’s degree in related field.
• A minimum of 4 years of experience in internal communications, learning communications, or content development.
• Well versed in MS Office Products (Teams, SharePoint, MS Word, PPT, Excel, etc.)
• Strong writing and editing skills.
• Ability to translate complex information into clear, audience-appropriate messaging.
• Strong organization, follow-through, and version control skills.
• Experience supporting fast-paced, cross-functional environments.

Nice To Haves

• Experience in healthcare, life sciences, or other regulated environments
• Experience supporting frontline, contact center, or operational teams
• Familiarity with learning, onboarding, or change communications
• Experience with AI / technology applications to optimize communications.

Responsibilities

• Develop communication materials supporting onboarding, learning updates, launches, and process changes.
• Draft tactical assets such as announcements, desk drops, job aids, leader talking points, recaps, and reinforcement materials.
• Coordinate reviews, edits, approvals, and version control with stakeholders.
• Support execution of communication rollout plans in partnership with program and learning teams.
• Maintain organized communication assets aligned to approved sources of truth.
• Track communication timelines, deliverables, and status updates.
• Partner with learning and operations teams to align communication timing and format with frontline needs.
• Other duties as assigned.

Benefits

• We provide an inclusive work environment where each person is considered as an individual.
• At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees