Communications Specialist II

Navy Federal•Pensacola, FL

20h

About The Position

To oversee a unified communications strategy for all levels of the organization and serve as project manager and communications lead for initiatives that inform employees and enhance Navy Federal’s corporate and community reputation. Responsibilities Develop and manage the internal communications for enterprise or department events and campaigns designed to inform and/or drive action Create, write, and produce timely internal communications (e.g., Management Fact Sheets, eGrams, flyers, brochures, pamphlets, leadership messaging, blog posts) to inform management and employees while ensuring consistent messaging and organizational vision Collaborate with Human Resources, Marketing, Public Relations, Corporate Communications, and other business area colleagues to ensure internal communications are consistent with current policies and procedures Provide editorial content for Navy Federal’s intranet site and Navy Federal Online Maintain a uniform editorial style and assists with providing quality assurance to support the Navy Federal brand and guiding principles Serve as business unit client consultant and liaison for internal communication projects Develop cohesive communication strategies for important company-wide and department initiatives to produce effective, timely deliverables Consult and collaborate with clients, leaders, and stakeholders across the organization to build relationships and provide guidance to effectively plan, compose, and manage the preparation, design, production, and distribution of a wide variety of employee communications while leading cross-functional teams Stay abreast of all applicable policies, procedures, rules, regulations, Navy Federal values, etc. to ensure compliance in all communications Proofread and edit content for standardization to ensure clarity and accuracy Counsel clients by recommending the most effective and efficient communication tactics and tools for messages that deliver accurate, timely, and high-quality products to audience segments Develop project management timelines and action plans to ensure that project and campaign deliverables are met Work with internal partners and/or vendors to support various high-profile projects Work independently and completes assignments with guidance in only the most complex situations Apply subject matter expertise of practices, processes, and systems related to the activities of the section Collaborate with business partners and apply procedures and precedent to resolve more complex problems Conduct analyses, develop alternative courses of action, and make recommendations that have moderate to significant impact Leads projects of moderate to significant impact Mentor, train and serve as a resource/guide to lower-level staff Serve as Supervisor, Employee Communications in the absence of the incumbent Perform other related duties as assigned

Requirements

College-level courses or professional training or experience in communications or related field
Thorough knowledge of communication, publication, and multimedia production processes
Ability to deal tactfully with all levels of the work force and management
Ability to work in a fast-paced business environment and manage multiple projects concurrently, resolve conflicting requests, and meet changing requirements and priorities to accomplish goals
Strong ability to research, analyze, and organize concepts and to create conceptual approaches and copy solutions with little editorial supervision
Proficiency with graphics, database, word processing, presentation, and spreadsheet software
Advanced communication, project management, copywriting, editing, and proofreading skills to develop and/or implement communication and/or employee programs
Strong organizational, time management, and problem-solving skills

Nice To Haves

College-level courses or professional training or experience in communications or related field
Advanced knowledge of Navy Federal’s functions, philosophy, operations, and organizational objectives
Advanced experience in project management to include managing timelines/deadlines/resources; ensuring successful project implementation

Responsibilities

Develop and manage the internal communications for enterprise or department events and campaigns designed to inform and/or drive action
Create, write, and produce timely internal communications (e.g., Management Fact Sheets, eGrams, flyers, brochures, pamphlets, leadership messaging, blog posts) to inform management and employees while ensuring consistent messaging and organizational vision
Collaborate with Human Resources, Marketing, Public Relations, Corporate Communications, and other business area colleagues to ensure internal communications are consistent with current policies and procedures
Provide editorial content for Navy Federal’s intranet site and Navy Federal Online
Maintain a uniform editorial style and assists with providing quality assurance to support the Navy Federal brand and guiding principles
Serve as business unit client consultant and liaison for internal communication projects
Develop cohesive communication strategies for important company-wide and department initiatives to produce effective, timely deliverables
Consult and collaborate with clients, leaders, and stakeholders across the organization to build relationships and provide guidance to effectively plan, compose, and manage the preparation, design, production, and distribution of a wide variety of employee communications while leading cross-functional teams
Stay abreast of all applicable policies, procedures, rules, regulations, Navy Federal values, etc. to ensure compliance in all communications
Proofread and edit content for standardization to ensure clarity and accuracy
Counsel clients by recommending the most effective and efficient communication tactics and tools for messages that deliver accurate, timely, and high-quality products to audience segments
Develop project management timelines and action plans to ensure that project and campaign deliverables are met
Work with internal partners and/or vendors to support various high-profile projects
Work independently and completes assignments with guidance in only the most complex situations
Apply subject matter expertise of practices, processes, and systems related to the activities of the section
Collaborate with business partners and apply procedures and precedent to resolve more complex problems
Conduct analyses, develop alternative courses of action, and make recommendations that have moderate to significant impact
Leads projects of moderate to significant impact
Mentor, train and serve as a resource/guide to lower-level staff
Serve as Supervisor, Employee Communications in the absence of the incumbent
Perform other related duties as assigned