COS-2026-1H Communications Operator (Hourly)
About The Position
Under the close supervision of a Communications Operator 3 or other supervisory official in the Department of Environmental Protection (DEP), in a centralized communications center, monitors, receives, and transmits environmental emergency alarms including, but not limited to, incidents associated with fires, radiation accidents, toxic releases, chemical spills, and atmospheric pollution; receives requests for DEP emergency assistance and transmits same to first responders and/or law enforcement personnel, and other pertinent federal, state, county, and/or local authorities; operates a variety of communications equipment; does other related duties as required. Specific to the Position The hourly communication operator will work, as needed, in the Department's Communication Center which operates 24 hours a day, 7 days a week, 365 days a year. The incumbent will be responsible for answering the 877 WARN DEP Environmental Action Hotline, utilizing a Computer Aided Dispatch (CAD) system to coordinate the response of NJDEP Law Enforcement Personnel and DEP First Responders while using the Department's P25 radio system. The incumbent will work in a fast-paced, high stress environment while providing excellent customer service during life critical events, as part of our team of talented professionals.
Requirements
- One (1) year of experience in work involving the monitoring, receiving, sending, transmitting, and relaying of electronic messages and/or electronic radio messages, and the receiving, relaying, and recording of environmental complaints and requests for assistance which shall have included the use of computer-aided dispatch, data processing, or computer equipment and programs for law enforcement, fire, emergency medical services, and/or other first responders.
- Appointee will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.
Nice To Haves
- Experience using a two-way radio system to dispatch law enforcement personnel.
- Ability to type while talking on a phone and/or speaking on a radio while wearing a headset.
- Previous experience utilizing a Computer Aided Dispatch (CAD) system.
- Familiarity with the operation of the Criminal Justice Information System (CJIS) & National Crime Information Center (NCIC) inquiries, eAgent.
- Certifications as an Emergency Telecommunicator.
Responsibilities
- Monitors, receives, and transmits environmental emergency alarms
- Receives requests for DEP emergency assistance and transmits same to first responders and/or law enforcement personnel, and other pertinent federal, state, county, and/or local authorities
- Operates a variety of communications equipment
- Answering the 877 WARN DEP Environmental Action Hotline
- Utilizing a Computer Aided Dispatch (CAD) system to coordinate the response of NJDEP Law Enforcement Personnel and DEP First Responders while using the Department's P25 radio system
Benefits
- Earned Sick Time
- Pursuant to the State/Department's policy, procedures, and/or guidelines.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
