Communications Operator

CommonSpirit Health • Lexington, KY

1d • Onsite

About The Position

As a Communications Professional, you will be a dynamic, essential voice, ensuring clear, consistent, and compelling communication across all channels to engage stakeholders and uphold our brand. Every day, you will execute vital communication tasks, managing platforms, drafting content, and operating systems to ensure timely information dissemination. You'll also contribute to strategy by monitoring effectiveness and supporting campaigns to enhance messaging and reach. To be successful in this role, you will possess exceptional written/verbal communication, technical proficiency with tools, meticulous attention to detail, adaptability, and proactivity, ensuring impactful connections with diverse audiences. Performs all duties related to switchboard activity, i.e. completing incoming calls, paging physicians and hospital personnel, and forwarding messages. Authorizes long distance telephone calls in accordance with established procedures. Responds quickly and accurately to incoming emergency signals and requests for announcing Hospital distress codes. Responsible for knowing appropriate procedures related to emergency situations. Responsible for making necessary announcements daily in accordance with standard procedures. Maintains current “on call” listing and places calls to locate teams needed for emergencies. Responsible for distribution of replacement pagers and batteries and contacting appropriate parties concerning pager malfunctions.

Requirements

• High School Graduate General Studies, upon hire or High School GED General Studies, upon hire and None, upon hire
• Exceptional written/verbal communication
• Technical proficiency with tools
• Meticulous attention to detail
• Adaptability
• Proactivity

Nice To Haves

• Work in a hospital setting
• Six months to one year switchboard operator experience

Responsibilities

• Completing incoming calls
• Paging physicians and hospital personnel
• Forwarding messages
• Authorizes long distance telephone calls in accordance with established procedures
• Responds quickly and accurately to incoming emergency signals and requests for announcing Hospital distress codes
• Responsible for knowing appropriate procedures related to emergency situations
• Responsible for making necessary announcements daily in accordance with standard procedures
• Maintains current “on call” listing and places calls to locate teams needed for emergencies
• Responsible for distribution of replacement pagers and batteries and contacting appropriate parties concerning pager malfunctions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED