Communications Officer

City of Conroe•Conroe, TX

24d•$23•Onsite

About The Position

Communications Officers shall be responsible for the operation of the communication center for the Conroe Police Department. These duties include, but are not limited to, receiving and transmitting messages via radio, telephone and teletype, receiving 911 emergency calls for service and dispatching calls for service. The position requires working 12-hour shifts, including nights, weekends and holidays. Applicants are required to undergo extensive background investigation and drug testing.

Requirements

High school diploma or equivalent required.
Must be 21 years of age or older.
Must pass written general knowledge and spelling exam.
Must be able to type 40 wpm using department's typing skills evaluation program with 90% accuracy.
Knowledge of basic computer skills.
Skill in customer service/relations.
Ability to demonstrate multi-tasking skills are a necessity, and applicants must have effective verbal communications skills.
Ability to work different shifts and to respond to work on short notice when emergency situations arise.
Ability to listen, comprehend and apply information received simultaneously.
Ability to multi-task and handle stressful situations.
Ability to attend in-service training courses as required.
Ability to teach new employees when required.
Ability to report for duty at the scheduled time when called in.
Ability to follow established guidelines/policies, and to understand and apply rules of confidentiality.
Ability to communicate, verbally and in writing, using the English language.
Ability to work extended periods of time in a smoke free workplace.
Must pass background check and pre-employment substance abuse screening as a condition of employment.
A motor vehicle record check and job-related doctor's physical exam may also be required.
Must pass FBI Criminal Justice Information System (CJIS) fingerprint-based criminal background check and maintain CJIS eligibility.