Communications Officer
About The Position
At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal. Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being. Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.
Requirements
- At least 2 years related experience (i.e. Customer service, healthcare, hospitality, security, law enforcement or military required
- High school diploma or equivalent required
- Must obtain one of the following certificate: Public Safety Telecommunicator through TX A&M Engineering Ext Service or Basic Telecommunications Certificate through North Central Texas Emergency Communications (NCT9-1-1), both meet TCOLE requirements. - effective 11/13/2020 new employees must obtain TCOLE certificate within 60 days of hire. (Existing employees must obtain TCOLE certificate by 1/1/2021.) required
- Valid, current Texas Department of Public Safety Driver's License required
- Basic Life Support for Healthcare Providers as required by CP 1.20 Life Support Course Requirements 60 Days, required
Responsibilities
- Operates emergency and non-emergency communication systems; receives requests for service by telephone; obtains and relays necessary information efficiently and accurately; gives callers direction and instruction as necessary.
- Monitor all security alarm systems to include: fire alarm, generator alarms, medical gas alarms, door alarms and trauma pager.
- Operates numerous highly technical computer systems including the Computer Aided Dispatch (CAD)
- Maintain records of all service requests, emergency calls and priority alarms.
- Monitors the public safety video system throughout the system.
Benefits
- Employee portion of medical plan premiums are covered after 3 years.
- 4%-10% employee savings plan match based on tenure
- Paid Parental Leave (up to 12 weeks)
- Caregiver Leave
- Adoption and surrogacy reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Hospitals
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
