Communications Officer - Security

BJC HealthCare

1d

About The Position

Christian Hospital has been serving St. Louis and the surrounding metro areas since 1903. U.S. News & World Report ranks Christian Hospital No. 5 in St. Louis for overall clinical excellence and No. 9 in Missouri, which puts us in the top 6% of all hospitals in the state!
The U.S. News adult methodology ranks clinical specialties and rates common care procedures and conditions. Christian was nationally ranked as “high performing” in the clinical specialty of geriatrics and in the following seven of 21 common procedures and conditions: heart attack, heart failure, kidney failure, diabetes, COPD, pneumonia and stroke. High performing in a specialty means we were in the top 10% nationally of all evaluated hospitals for that specialty or procedure and condition.
Northwest HealthCare, six miles west of Christian, offers 24- hour emergency care, the Sleep Disorders Center and a variety of outpatient diagnostic and imaging services.
The security department's goal is to maintain a safe work environment for all staff, visitors, patients and physicians. Security is responsible for safety at the hospital, medical office building Village North Home, plus parking lots and roadways. Security provides a visible presence to deter problems, in addition the security officers are trained to assist with violent people and situations.
Role Purpose
Responsible for receiving, directing, processing, and routing all incoming and outgoing communications for the Security Department in accordance with Customer Service standards and expectations, and for performing other duties as required.

Requirements

• High School Diploma or GED
• 2-5 years

Responsibilities

• Receives, processes, and transfers as appropriate all incoming and outgoing calls for the Security Department.
• Answers and makes all calls utilizing approved messaging and scripting according to department procedures.
• Completes daily events log, incident reports, and vehicle registration file.
• Maintains accurate morgue records, parking registration cards, patient valuable log, lost and found log, and monitors key tracking.

Benefits

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED